Frequently Asked Questions

Use Sign Up and follow the options shown on the registration page. After signing in, the setup flow helps you choose your interface and learning preferences.

Open Settings and use the password section. If you cannot sign in, use the password-reset link on the login page.

Account deletion is handled through support. Contact the support team and they will explain the verification and deletion process.

The setup flow asks for your interface language, target language, starting level, study goal, and daily time target. You can review the available learning areas after setup.

Choose your first learning language during setup. Signed-in learners can manage their current language choices from the language settings shown in their account.

Use the public navigation and your signed-in dashboard. Only learning areas that are currently enabled are shown.

The pricing page shows the plans, prices, and features currently offered. The checkout page confirms the final billing details before payment.

Signed-in subscribers can open the billing area and use the available subscription-management options. Contact support if an option is not shown.

Read the current Refund Policy for eligibility, timing, and contact details.

Reload the page and try a current version of your browser. If the problem continues, contact support with the page address, device, browser, and any error message you can see.

Use the contact form or create a support ticket after signing in. Include the steps that caused the problem and a screenshot when possible.

The Privacy Policy and Cookie Policy explain the current data and storage practices. Contact the privacy address listed there for a personal-data request.

Reset your password, secure the email or external account you use to sign in, and contact support if you still see unexpected activity.