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Featured Word B1

agency (noun)

An organization that provides a particular service on behalf of another business or person, or the capacity of an individual to act independently and make free choices.

💡 Memory Tip

Think of an **Agent** in an **Agency** who has the **Agency** to act. The 'A' stands for Action.

🏛️ Origin

⚠️ Common Mistakes

Using 'agency' instead of 'agent' for a person. → I need to speak to my travel agent.

Saying 'hidden agency' when you mean 'hidden agenda'. → He has a hidden agenda.

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