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A2 everyday

Polite Complaints

Say something is wrong and ask for it to be fixed, politely.

スピーキングの質問: 7件 10 useful phrases 10 key words 3 audio conversations

重要な語彙

単語を選ぶと発音を聞けます。

役立つ表現

I think…

I like…

I don't know the word, but…

Can you say that again?

How do you say…?

I understand.

Yes, I agree.

No, I disagree.

That's interesting.

Can you help me?

スピーキングの質問

1

Can you say something about Polite Complaints?

2

What words do you know about Polite Complaints?

3

Tell me one thing you know about Polite Complaints.

4

Ask me a simple question about Polite Complaints.

5

Describe Polite Complaints using three words.

6

What do you think of when you hear 'Polite Complaints'?

7

Can you make a short sentence using a word from Polite Complaints?

音声会話

Calling a Doctor's Surgery

Phone call

1 min
Receptionist

Good morning, City Medical Centre. How can I help you?

Patient

Hello. I'd like to make an appointment with Doctor Green, please.

Receptionist

Of course. Is it urgent?

Patient

Not really, but I've had a bad headache for three days.

Receptionist

I see. We have a slot on Thursday at 2:30 pm. Does that suit you?

Patient

Yes, that's perfect. Could you tell me what I need to bring?

Receptionist

Just your ID and your insurance card.

Patient

Great. Thank you very much.

語彙のポイント I'd like to appointment urgent slot does that suit you

Job Interview Basics

A shop

1.1 min
Manager

Thanks for coming in. Can you tell me a little about yourself?

Applicant

Of course. I'm 22 years old. I'm studying business at university and I'm looking for a part-time job.

Manager

Have you worked in a shop before?

Applicant

No, but I've worked as a volunteer at a local charity, so I have experience with customers.

Manager

Great. Why do you want to work here?

Applicant

I really like your brand, and I'd love to develop my communication skills.

Manager

Excellent. Can you work on weekends?

Applicant

Yes, I'm available every Saturday and most Sundays.

語彙のポイント tell me about yourself experience volunteer available develop

Returning a Purchase

A clothes shop

55s
Customer

Excuse me, I bought this jacket last week but the zip is broken.

Staff

I'm sorry to hear that. Do you have your receipt?

Customer

Yes, here it is.

Staff

Would you prefer a refund or an exchange?

Customer

I'd like to exchange it for the same jacket in a different size if possible.

Staff

Of course. What size are you looking for?

Customer

Medium, please.

Staff

Let me check in the back. One moment, please.

語彙のポイント receipt refund exchange broken one moment
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言語RPG

A2

音声入力はChromeとEdgeで利用できます。回答は入力することもできます。

HP
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