B2 Expression Formal 6 min read

We guarantee that

Formal business communication expression

In 15 Seconds

  • A rock-solid promise used to build professional trust and certainty.
  • Commonly used in business, sales, and customer service contexts.
  • Follows the grammar structure: We guarantee that + subject + verb.
  • Implies full accountability and potential compensation if the promise fails.

Meaning

This phrase is the ultimate trust-builder in the professional world, acting like a verbal signature on a contract. It carries the weight of a 100% promise, signaling that the speaker is willing to take full responsibility if things don't go as planned. It feels heavy, serious, and completely reliable—like a verbal safety net for the person hearing it.

Key Examples

3 of 11
1

On a business website landing page

We guarantee that all orders are shipped within 24 hours of purchase.

We guarantee that all orders are shipped within 24 hours of purchase.

<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>
2

Job interview on Zoom

I guarantee that I will meet every deadline set for this project.

I guarantee that I will meet every deadline set for this project.

<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>
3

Instagram caption for a small business

We guarantee that you'll love our new eco-friendly packaging!

We guarantee that you'll love our new eco-friendly packaging!

<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>
🌍

Cultural Background

Guarantees are often linked to money-back policies. If you say it, be prepared to pay if you fail. Guarantees are taken very seriously. Making a guarantee you cannot keep can cause a loss of 'face'. Germans value precision. A guarantee must be specific and measurable. Often used in a slightly more understated way, but still implies a legal commitment.

🎯

Be Specific

Don't just say 'We guarantee that it will be good.' Say 'We guarantee that it will be finished by Friday.'

⚠️

Legal Risk

Only use this phrase if you are authorized to make a binding promise.

In 15 Seconds

  • A rock-solid promise used to build professional trust and certainty.
  • Commonly used in business, sales, and customer service contexts.
  • Follows the grammar structure: We guarantee that + subject + verb.
  • Implies full accountability and potential compensation if the promise fails.

What It Means

Imagine you're about to click 'Pay Now' on a pair of vintage sneakers from a site you've never heard of. That little knot of anxiety in your stomach? That's exactly where We guarantee that comes in to save the day. It is the verbal equivalent of a firm handshake, but without the sweaty palms. When someone uses this phrase, they aren't just making a casual suggestion or a hopeful wish; they are putting their reputation on the line. It is a phrase built on the foundation of certainty and confidence.

What It Means

At its core, We guarantee that is a formal commitment. It moves a statement from the realm of 'likely' to the realm of 'absolute'. In the world of business, it’s like giving someone a tiny insurance policy with your words. It implies that if the promise isn't kept, there will be some form of compensation, whether that's a refund, a replacement, or a very sincere apology and a fix. It’s the phrase that turns a window shopper into a confident buyer. It removes the 'what if' from the conversation and replaces it with 'I've got you covered'.

How To Use It

Grammatically, this phrase is quite friendly. It almost always follows the pattern: We guarantee that + [Subject] + [Verb]. You can think of that as a bridge leading into the promise you’re making. For example, We guarantee that the package will arrive by Friday. You can technically drop the word that in casual speech (We guarantee the package will arrive), but in professional writing, keeping it makes you sound more polished and deliberate. It acts like a spotlight, telling the listener, 'Pay attention, here comes the important promise'.

Formality & Register

This is a high-level professional phrase. You’ll find it on the 'About Us' pages of Shopify stores, in the terms and conditions of Netflix, or during a high-stakes Zoom meeting with a new client. It’s too heavy for casual settings. If you tell your friend, I guarantee that I will bring the chips to the party, they might laugh and ask why you're talking like a CEO. It belongs in the world of commerce, legalities, and professional services where trust is the primary currency. Use it when you want to sound authoritative and reliable.

Real-Life Examples

You’ll see this everywhere in the modern digital economy. An Uber Eats notification might say, We guarantee that your food will be hot upon delivery. A SaaS platform like Slack might state in their Service Level Agreement, We guarantee that our servers will have 99.9% uptime. Even in travel vlogging, a tour company might tell you, We guarantee that you will see the Northern Lights or your next trip is free. It’s the language of results, not efforts. It’s about the destination, not the journey.

When To Use It

Use this phrase when the stakes are high and you want to close a deal or settle a nervous customer's mind. It’s perfect for job interviews when you want to assure a recruiter of your dedication: I guarantee that I will bring a fresh perspective to your team. It’s also great for resolving complaints. If a customer is angry about a late shipment, saying We guarantee that it will be there tomorrow shows you are taking the problem seriously and taking ownership of the solution.

When NOT To Use It

Never use this for things you can't actually control. You can't guarantee that it won't rain at a wedding unless you have a direct line to the weather gods. Also, avoid using it too often. If you guarantee every tiny detail, the phrase loses its power. It’s like the boy who cried wolf—if everything is guaranteed, then nothing feels truly special. Finally, don't use it in very casual texts with your best friend unless you’re being intentionally funny or dramatic about something trivial like a movie recommendation.

Common Mistakes

One of the most frequent errors for English learners is adding 'to you'.

We guarantee to you that... We guarantee that...

While you might say I promise you, the verb guarantee doesn't need that extra prepositional phrase to function. Another mistake is using the wrong verb tense after that. Since a guarantee is usually about the future, you almost always need will or the present tense for scheduled events.

We guarantee that it is arriving... We guarantee that it will arrive...

Keep it simple and direct to maintain that air of authority.

Common Variations

If We guarantee that feels a bit too stiff, you can try We ensure that. It's slightly softer but still professional. For something more casual but still strong, try You can count on us to.... On the legal side, you might see We warrant that, though that’s usually reserved for deep-dive contracts that nobody actually reads until something breaks. In marketing, you’ll often see the shortened version: Satisfaction guaranteed, which is the cool, leather-jacket version of the phrase.

Real Conversations

Sales Manager: We guarantee that our new CRM will reduce your team's admin time by at least 20%.

Potential Client: That’s a bold claim. How do you measure that?

Sales Manager: We provide a full audit after the first month. If we don't hit that mark, the second month is on us.

C

Client

Okay, that definitely makes me feel more comfortable moving forward.
M

Manager

Great! We guarantee that you'll see results quickly.

Quick FAQ

Is it legally binding? Often, yes! If a company makes this claim in writing, they are usually held to it by consumer protection laws. Can I use it in an email? Absolutely, it’s a staple of professional email communication. Should I use 'I' or 'We'? Use We if you’re representing a company and I if you’re speaking for yourself as a freelancer or individual. It’s the linguistic equivalent of a warm blanket for a worried customer.

Usage Notes

This phrase is a cornerstone of professional communication. It sits firmly in the formal register and should be followed by a full clause. Avoid using it for trivial matters or things outside your control to maintain your professional credibility.

🎯

Be Specific

Don't just say 'We guarantee that it will be good.' Say 'We guarantee that it will be finished by Friday.'

⚠️

Legal Risk

Only use this phrase if you are authorized to make a binding promise.

Examples

11
#1 On a business website landing page
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

We guarantee that all orders are shipped within 24 hours of purchase.

We guarantee that all orders are shipped within 24 hours of purchase.

Used to set clear expectations for customers.

#2 Job interview on Zoom
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

I guarantee that I will meet every deadline set for this project.

I guarantee that I will meet every deadline set for this project.

Shows high confidence and reliability to an employer.

#3 Instagram caption for a small business
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

We guarantee that you'll love our new eco-friendly packaging!

We guarantee that you'll love our new eco-friendly packaging!

Creates an emotional connection and builds excitement.

#4 Customer service email regarding a mistake
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

We guarantee that this error will not happen again in the future.

We guarantee that this error will not happen again in the future.

Used to rebuild trust after a service failure.

#5 Discussing a movie recommendation with a friend
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

I guarantee that this is the best sci-fi movie you've seen in years.

I guarantee that this is the best sci-fi movie you've seen in years.

Hyperbolic usage in a casual setting for emphasis.

#6 SaaS company's terms of service
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

We guarantee that your data is encrypted with the highest security standards.

We guarantee that your data is encrypted with the highest security standards.

Provides technical assurance for sensitive information.

#7 Travel agency brochure
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

We guarantee that our local guides are the most knowledgeable in the region.

We guarantee that our local guides are the most knowledgeable in the region.

A quality assurance promise to tourists.

Common grammar mistake in a draft Common Mistake
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

✗ We are guaranteeing that the price is the lowest. → ✓ We guarantee that our price is the lowest.

✗ We are guaranteeing that... → ✓ We guarantee that...

Avoid using the continuous tense for stative guarantees.

Clunky phrasing in an email Common Mistake
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

✗ We guarantee to you that the refund is coming. → ✓ We guarantee that your refund is on its way.

✗ We guarantee to you that... → ✓ We guarantee that...

Don't add 'to you' after guarantee; it's redundant.

#10 Reassuring a partner during a big life change
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M4.318 6.318a4.5 4.5 0 000 6.364L12 20.364l7.682-7.682a4.5 4.5 0 00-6.364-6.364L12 7.636l-1.318-1.318a4.5 4.5 0 00-6.364 0z"/></svg>

I guarantee that we will get through this difficult time together.

I guarantee that we will get through this difficult time together.

Deeply emotional promise of support.

#11 Selling a 'magic' cleaning product
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

We guarantee that this spray will remove even your most questionable life choices from the carpet.

We guarantee that this spray will remove even your most questionable life choices from the carpet.

Using the formal phrase for a humorous effect.

Test Yourself

Fill in the blank with the correct phrase.

We _______ that your order will ship today.

✓ Correct! ✗ Not quite. Correct answer: guarantee

The present tense 'guarantee' is correct for a current promise.

Which sentence is most professional?

Choose the best option.

✓ Correct! ✗ Not quite. Correct answer: We guarantee that we will be there.

The first option uses correct grammar and formal structure.

Complete the dialogue.

Client: 'Will this be ready on time?' Manager: '_______'

✓ Correct! ✗ Not quite. Correct answer: We guarantee that it will.

This is the only option that provides a confident, professional answer.

🎉 Score: /3

Visual Learning Aids

Practice Bank

3 exercises
Fill in the blank with the correct phrase. Fill Blank B1

We _______ that your order will ship today.

✓ Correct! ✗ Not quite. Correct answer: guarantee

The present tense 'guarantee' is correct for a current promise.

Which sentence is most professional? Choose B2

Choose the best option.

✓ Correct! ✗ Not quite. Correct answer: We guarantee that we will be there.

The first option uses correct grammar and formal structure.

Complete the dialogue. dialogue_completion B2

Client: 'Will this be ready on time?' Manager: '_______'

✓ Correct! ✗ Not quite. Correct answer: We guarantee that it will.

This is the only option that provides a confident, professional answer.

🎉 Score: /3

Frequently Asked Questions

3 questions

No, it sounds too formal and stiff.

In a business context, yes, it is often treated as such.

Then you should not use the phrase. Use 'We expect that' instead.

Related Phrases

🔗

We assure you that

similar

A softer, more personal promise.

🔗

We promise that

similar

A general commitment.

🔗

We stand by the fact that

builds on

Defending a position.

🔗

We warrant that

specialized form

A legal guarantee.

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