Meaning
To state formally that you are unhappy or dissatisfied about something.
Cultural Background
Complaining is seen as a way to improve service. It is expected that businesses will respond quickly. Complaints are often phrased with extreme politeness to avoid direct confrontation. Direct complaints are rare and often avoided to maintain harmony (wa). Complaints are expected to be factual and direct, focusing on the specific failure.
Use 'Formal'
Always pair 'make a complaint' with formal language to sound professional.
Don't 'do' a complaint
Remember: you make a complaint, you don't do one.
Meaning
To state formally that you are unhappy or dissatisfied about something.
Use 'Formal'
Always pair 'make a complaint' with formal language to sound professional.
Don't 'do' a complaint
Remember: you make a complaint, you don't do one.
Test Yourself
Fill in the blank with the correct verb.
I would like to _____ a complaint about the delay.
The correct collocation is 'make a complaint'.
Which sentence is more formal?
Choose the most appropriate sentence for a business email.
The second option uses formal vocabulary and the correct collocation.
🎉 Score: /2
Visual Learning Aids
Practice Bank
2 exercisesI would like to _____ a complaint about the delay.
The correct collocation is 'make a complaint'.
Choose the most appropriate sentence for a business email.
The second option uses formal vocabulary and the correct collocation.
🎉 Score: /2
Frequently Asked Questions
2 questionsYes, that is also correct and very common.
Yes, it is almost exclusively used in professional or formal contexts.
Related Phrases
File a complaint
synonymTo submit a formal complaint.
Lodge a complaint
synonymTo formally register a complaint.
Voice a concern
similarTo express a worry.
Register a grievance
specialized formTo formally report a workplace issue.
