In 15 Seconds
- A formal way to ask for information or an update.
- Commonly used in professional emails and official correspondence.
- More polished than 'please let us know' or 'tell us'.
- Best for business, HR, and customer service scenarios.
Meaning
This phrase is a high-level professional request for information that carries a tone of 'official patience.' It signals that you are waiting for a reply while maintaining a perfectly polite, polished distance. It's essentially the 'suit and tie' version of asking for an update without sounding bossy.
Key Examples
3 of 10Email to a bank representative
Kindly inform us of the requirements for opening a corporate account.
Kindly inform us of the requirements for opening a corporate account.
Job interview follow-up
Kindly inform us if you have reached a decision regarding my application.
Kindly inform us if you have reached a decision regarding my application.
Customer service response
Kindly inform us of your order number so we can track your shipment.
Kindly inform us of your order number so we can track your shipment.
Cultural Background
The word `kindly` transitioned from meaning 'naturally' in Middle English to a marker of high-society politeness in the Victorian era. It became a staple of 'Bureauspeak' during the British Empire, where maintaining a cold but civil distance was a key social value. Today, it remains a hallmark of global business English, particularly in India and Singapore, where it signifies deep respect for the recipient's time and status.
The 'Nudge' Secret
If someone hasn't replied to you, use 'Kindly inform us' in the follow-up. It sounds more professional and slightly more urgent than 'Just checking in'.
Phishing Red Flag
In the US, scammers often over-use the word 'kindly' in emails. If you receive an unexpected email using this phrase, check the sender's address carefully!
In 15 Seconds
- A formal way to ask for information or an update.
- Commonly used in professional emails and official correspondence.
- More polished than 'please let us know' or 'tell us'.
- Best for business, HR, and customer service scenarios.
What It Means
If you’ve ever felt like a simple please wasn't enough to get a response from a corporate office, you’ve probably met Kindly inform us. It is the linguistic equivalent of a firm handshake and a slight nod—it gets the job done without making a scene.
What It Means
At its core, Kindly inform us is a formal request for data, status updates, or decisions. The word kindly acts as a politeness buffer, softening the command to inform us. While it literally means 'in a kind way,' in modern business English, it functions more as a marker of high formality. It says, "I am being professional, and I expect you to be professional in return." It’s the kind of phrase used when you're waiting for a bank to approve a loan or for a professor to release grades. It’s polite, yes, but it definitely implies that a response is required. It's like your grandma asking if you've eaten—it sounds sweet, but you'd better have an answer ready!
How To Use It
You will mostly find this phrase in written communication, particularly emails, formal letters, or official support tickets. It usually appears toward the end of a message as a 'call to action.' For example, after explaining a problem to a shipping company, you might say, "Kindly inform us of the current location of the package." You can also use it to request specific choices, like "Kindly inform us of your preferred meeting time." Remember, it’s a bit too heavy for a quick text message to a friend about pizza. If you text your bestie Kindly inform us of your pepperoni preference, they might think you’ve been replaced by a corporate robot.
Formality & Register
This is a solid B2-level phrase because it requires an understanding of 'register'—knowing which 'voice' to use in which situation. It sits firmly in the formal to very formal category. In the world of business English, kindly is often preferred in British, Indian, and Singaporean contexts, whereas American business English might lean more toward Please let us know. However, Kindly inform us is universally understood across the globe as a mark of professional respect. It creates a 'power distance' that is helpful in legal or official matters where you want to keep things strictly about the facts.
Real-Life Examples
Imagine you are applying for a visa. The embassy sends an email saying, "Kindly inform us if your travel dates have changed." Or perhaps you are dealing with a landlord who hasn't fixed the sink; you might write, "Kindly inform us when the plumber is scheduled to arrive." In the world of online shopping, if an item is out of stock, a customer service agent might tell you, "We will kindly inform us..." wait, that's a mistake! They would say, "Kindly inform us if you would like a refund instead." It also pops up in LinkedIn messages from recruiters who are trying to sound very 'executive' while asking for your resume.
When To Use It
Use this phrase when you are writing to someone you don't know well, or someone in a higher position of authority. It’s perfect for customer service inquiries, job applications, or academic correspondence. It’s also a great 'nudge' phrase. If someone hasn't replied to your previous email, starting a follow-up with "Kindly inform us of any updates regarding our last request" is a way to be firm without being rude. It’s the 'professional poke.' It’s also very useful in group settings, like an email to an entire department where you need a collective answer.
When NOT To Use It
Avoid this phrase in casual settings. Using Kindly inform us with your spouse, your kids, or your close friends will make you sound incredibly stiff or even sarcastically passive-aggressive. Imagine saying to your roommate, "Kindly inform us if you intend to wash your dishes this week." That’s not being polite; that’s starting a fight! Also, don't use it in high-speed, informal chats like Slack or WhatsApp unless the company culture is extremely traditional. In those cases, a simple Let us know is much better. Also, avoid it in true emergencies—if the building is on fire, don't say "Kindly inform us of the exit location." Just yell "FIRE!"
Common Mistakes
A very common error is adding to after inform. Remember: you inform [someone], you don't inform to [someone].
Another mistake is using inform when you really just want to say hi. Inform is for facts and news.
Also, watch out for the 'double please.' Since kindly already acts as a politer version of please, saying Please kindly inform us is a bit repetitive, though some people do it for extra-extra-extra politeness. It’s like wearing two hats—one is usually enough!
Common Variations
If you find Kindly inform us a bit too stiff, you have several 'flavor' options. Please let us know is the most common neutral alternative. Please advise is very common in legal and corporate settings, especially when you need a decision. For something slightly more modern, try We would appreciate an update on.... If you are writing to a group, Please keep us posted is a friendlier, semi-formal version. On the flip side, if you want to be even more formal (the 'Final Boss' level), you could use We request that you notify us.
Real Conversations
HR Manager: "We have reviewed your application for the Senior Developer role. Kindly inform us of your availability for a Zoom interview this Thursday."
Candidate
Client
Freelancer
Quick FAQ
Is it only used in British English? Not at all, but it is very popular in Commonwealth countries. Americans use it too, though they might swap it for Please let us know in casual offices.
Is it passive-aggressive? It can be! If used after three ignored emails, it’s a polite way of saying "Seriously, answer me."
Can I use it in a text? Only if you want to sound like a 19th-century butler. Stick to emails.
Is inform better than tell? In business, yes. Tell sounds a bit childish; inform sounds like you’ve actually graduated from college.
Usage Notes
This phrase is ideal for B2 learners aiming for a professional register. It effectively replaces the more basic 'tell us' in emails. Be careful not to use it in spoken English or with close friends, as it creates a formal distance that can be misinterpreted as cold or sarcastic.
The 'Nudge' Secret
If someone hasn't replied to you, use 'Kindly inform us' in the follow-up. It sounds more professional and slightly more urgent than 'Just checking in'.
Phishing Red Flag
In the US, scammers often over-use the word 'kindly' in emails. If you receive an unexpected email using this phrase, check the sender's address carefully!
Global English Variance
In India and Singapore, 'Kindly inform us' is standard business etiquette. In the US, it's seen as very formal or slightly old-fashioned. Know your audience!
Direct Object Rule
Never say 'inform to us.' It's one of the most common mistakes for ESL learners. The verb 'inform' goes straight to 'us'.
Examples
10Kindly inform us of the requirements for opening a corporate account.
Kindly inform us of the requirements for opening a corporate account.
Shows high professional respect when asking for specific data.
Kindly inform us if you have reached a decision regarding my application.
Kindly inform us if you have reached a decision regarding my application.
A polite way to 'nudge' HR for an answer.
Kindly inform us of your order number so we can track your shipment.
Kindly inform us of your order number so we can track your shipment.
Standard way for companies to request details from customers.
I am interested in the role; kindly inform us of the next steps in the process.
I am interested in the role; kindly inform us of the next steps in the process.
Maintains a high-level executive tone.
We will arrive at 10 PM; kindly inform us where we can find the keys.
We will arrive at 10 PM; kindly inform us where we can find the keys.
Polite but direct request for essential information.
✗ Kindly inform to us when the meeting starts → ✓ Kindly inform us when the meeting starts.
✗ Kindly inform to us when the meeting starts → ✓ Kindly inform us when the meeting starts.
Never use 'to' after 'inform'. It's a direct object verb.
✗ Hey bro, kindly inform us if you want pizza → ✓ Hey bro, let me know if you want pizza.
✗ Hey bro, kindly inform us if you want pizza → ✓ Hey bro, let me know if you want pizza.
Using 'kindly inform' with friends sounds weirdly robotic or sarcastic.
The deadline has passed; kindly inform us of the reason for the delay.
The deadline has passed; kindly inform us of the reason for the delay.
This is the 'firm nudge' version of the phrase.
The coffee machine is broken again; kindly inform us if anyone knows how to fix it before we all fall asleep.
The coffee machine is broken again; kindly inform us if anyone knows how to fix it before we all fall asleep.
Uses formal language for a funny, relatable office struggle.
Kindly inform us of any changes to the contract terms by Friday.
Kindly inform us of any changes to the contract terms by Friday.
Strictly professional for legal deadlines.
Test Yourself
Fill in the blank to make the sentence polite and formal.
'Kindly' is the standard polite marker used in formal requests for information.
Find and fix the grammatical error.
In English, the verb 'inform' does not take the preposition 'to'. You inform someone directly.
Choose the sentence that best fits a high-level corporate email.
Which sentence is most appropriate for a formal business request?
This uses 'kindly' for politeness, 'inform' for the professional register, and correctly avoids 'to'.
Put the words in the correct order for a formal request.
While 'please' is optional, the core structure is 'Kindly inform us'.
🎉 Score: /4
Visual Learning Aids
Formality Spectrum: Asking for Info
Texting a friend
Tell me later!
Standard email
Please let us know.
Professional setting
Kindly inform us.
Legal/Official
We request notification.
Where to use 'Kindly inform us'
Bank Loan Application
Kindly inform us of your income.
Job Interview
Kindly inform us of your start date.
Customer Support
Kindly inform us of the error code.
Academic Request
Kindly inform us of your thesis topic.
Legal Contract
Kindly inform us of any breaches.
Kindly vs. Please
Request Types
Facts/Data
- • Order numbers
- • Dates
- • Addresses
Decisions
- • Meeting times
- • Refund choices
- • Start dates
Updates
- • Project status
- • Shipping status
- • Approval news
Practice Bank
4 exercisesWe received your email. ______ inform us of your decision.
'Kindly' is the standard polite marker used in formal requests for information.
Find and fix the mistake:
Please kindly inform to us about the status of the project.
In English, the verb 'inform' does not take the preposition 'to'. You inform someone directly.
Which sentence is most appropriate for a formal business request?
This uses 'kindly' for politeness, 'inform' for the professional register, and correctly avoids 'to'.
Arrange the words in the correct order:
Click words above to build the sentence
While 'please' is optional, the core structure is 'Kindly inform us'.
🎉 Score: /4
Video Tutorials
Find video tutorials on YouTube for this phrase.
Frequently Asked Questions
20 questionsIt isn't necessarily 'better,' but it is more stylistically formal. 'Kindly' is often seen as a slightly more sophisticated or traditional way to request something than a simple 'please.' In many corporate cultures, it is the preferred way to maintain a professional distance.
It is quite rare to say this out loud unless you are in an extremely formal presentation or a legal deposition. In a standard office meeting, saying 'Kindly inform us' might sound a bit like you are reading from a script. It is much more natural to say 'Please let us know' or 'Could you give us an update' during speech.
Yes, absolutely, especially if the relationship is formal or if you are communicating via an official channel like an email. However, if you and your boss are on a first-name basis and chat casually on Slack, it might be better to use 'Let me know' to avoid sounding too distant or stiff.
Because it is so formal, it can be used to 'mask' frustration. When someone says 'Kindly inform us' after you've missed a deadline, the contrast between the polite word 'kindly' and the fact that you are being scolded creates a sarcastic tone. It's the corporate version of 'I'm waiting...'
'Inform' is used for providing facts or information (e.g., 'inform us of the time'). 'Advise' is often used in business to mean 'tell us your decision' or 'give us guidance' (e.g., 'Please advise on how to proceed'). 'Advise' is even more formal than 'inform' and is very common in legal and banking sectors.
Yes, it is an excellent phrase for a complaint. It shows that you are a serious, professional customer who expects a serious, professional answer. It helps keep the conversation focused on the facts rather than just emotions, which often leads to a faster resolution from the company.
Yes, it is perfectly grammatical. 'Kindly' is an adverb modifying the verb 'inform.' The phrase follows the standard English imperative structure where 'us' is the direct object. Just remember to avoid adding 'to' between 'inform' and 'us,' as that is a common grammatical error.
Yes, they are very similar. 'Notify' often implies a more official or automated process (like a phone notification). 'Inform' feels a bit more personal, as if one human is giving information to another. You can use 'Kindly notify us' in the exact same situations, but it might sound slightly more 'robotic' or clinical.
It is used in American business, but it is much less common than in British or Indian English. Americans often find 'kindly' to be a bit old-fashioned or overly formal. They are more likely to use 'Please let us know' or 'Please keep us updated' in most professional settings.
You should match their formality. A good reply would be 'Thank you for your message. I am writing to inform you that...' or 'As requested, please find the information below.' Avoid using slang or being too casual in your response, as the sender has established a formal tone for the conversation.
It is usually better to place it after you have provided some context. If you start an email with 'Kindly inform us of your prices,' it can feel a bit abrupt. It is more polite to say 'I am writing to inquire about your services. Could you kindly inform us of your current price list?'
Yes, you can absolutely use 'me' instead of 'us' if you are the only person who needs the information. 'Kindly inform us' is common in business because you are often representing a company or a team. If you are acting as an individual, 'Kindly inform me' is the correct and natural choice.
The most common preposition used after 'inform us' is 'of' (e.g., 'inform us of the status'). You can also use 'about' (e.g., 'inform us about the changes'), but 'of' is generally considered more formal and traditional in business writing. You can also follow it with 'if,' 'when,' or 'how'.
It might be a bit too demanding for a cover letter. In a cover letter, you are the one trying to impress the employer. Instead of saying 'Kindly inform us of your decision,' it is better to say 'I look forward to hearing from you' or 'Please let me know if you require any further information.'
Usually, yes. However, tone depends on context. In a very heated argument, using overly formal words like 'kindly' can come across as sarcastic or 'condescending' (looking down on someone). But in 99% of professional business emails, it is seen as a genuine mark of politeness and good manners.
It comes from the Old English word 'cyndelice,' which meant 'naturally' or 'by nature.' Over hundreds of years, the meaning shifted from 'doing something naturally' to 'doing something with a good nature' or 'politely.' By the 1800s, it became the standard way to soften a command in formal writing.
No, academic papers are usually for presenting research, not for making requests. However, you can certainly use it in an email to a professor, a department head, or a journal editor. In those contexts, it perfectly matches the formal and respectful register required for academic correspondence.
In modern tech giants like Google or Meta, the culture is often more 'casual-professional,' so they might prefer 'Let us know.' However, if you are dealing with the legal, HR, or finance departments of those same companies, 'Kindly inform us' will still be very common and completely appropriate.
Yes, 'kindly' can be an adjective meaning 'kind' (e.g., 'a kindly old man'). But in the phrase 'Kindly inform us,' it is an adverb. This is a bit unusual in English because most adverbs end in -ly, but so does the adjective form of 'kind.' It's a versatile little word!
It is definitely 'Kindly inform us.' Never put 'to' before the verb in this structure. This is a common mistake for speakers of languages where the infinitive (to-form) is used in requests. In English, we use the base form of the verb for these types of polite commands.
Related Phrases
Please let us know
informal versionThe standard, neutral way to ask for information.
It's the most common and versatile alternative that works in almost any professional or semi-formal situation.
Please advise
formal versionA request for a decision or further instructions.
This is even more formal and is specifically used when you need the other person to tell you what to do next.
Keep us posted
informal versionInformal request for continuous updates.
You would use this with a colleague you know well when a project is ongoing and you want regular news.
We request notification
formal versionHighly formal/legal way to ask for information.
This is typically found in contracts or very stiff official documents where 'kindly' might feel too soft.
Check in with us
informal versionVery casual request for a status update.
This is perfect for modern office chats like Slack or when talking to a friend about a shared task.