B2 Expression Formal 6 min read

Kindly inform us

Formal business communication expression

In 15 Seconds

  • A formal way to ask for information or an update.
  • Commonly used in professional emails and official correspondence.
  • More polished than 'please let us know' or 'tell us'.
  • Best for business, HR, and customer service scenarios.

Meaning

This phrase is a high-level professional request for information that carries a tone of 'official patience.' It signals that you are waiting for a reply while maintaining a perfectly polite, polished distance. It's essentially the 'suit and tie' version of asking for an update without sounding bossy.

Key Examples

3 of 10
1

Email to a bank representative

Kindly inform us of the requirements for opening a corporate account.

Kindly inform us of the requirements for opening a corporate account.

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2

Job interview follow-up

Kindly inform us if you have reached a decision regarding my application.

Kindly inform us if you have reached a decision regarding my application.

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3

Customer service response

Kindly inform us of your order number so we can track your shipment.

Kindly inform us of your order number so we can track your shipment.

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🌍

Cultural Background

The word `kindly` transitioned from meaning 'naturally' in Middle English to a marker of high-society politeness in the Victorian era. It became a staple of 'Bureauspeak' during the British Empire, where maintaining a cold but civil distance was a key social value. Today, it remains a hallmark of global business English, particularly in India and Singapore, where it signifies deep respect for the recipient's time and status.

🎯

The 'Nudge' Secret

If someone hasn't replied to you, use 'Kindly inform us' in the follow-up. It sounds more professional and slightly more urgent than 'Just checking in'.

⚠️

Phishing Red Flag

In the US, scammers often over-use the word 'kindly' in emails. If you receive an unexpected email using this phrase, check the sender's address carefully!

In 15 Seconds

  • A formal way to ask for information or an update.
  • Commonly used in professional emails and official correspondence.
  • More polished than 'please let us know' or 'tell us'.
  • Best for business, HR, and customer service scenarios.

What It Means

If you’ve ever felt like a simple please wasn't enough to get a response from a corporate office, you’ve probably met Kindly inform us. It is the linguistic equivalent of a firm handshake and a slight nod—it gets the job done without making a scene.

What It Means

At its core, Kindly inform us is a formal request for data, status updates, or decisions. The word kindly acts as a politeness buffer, softening the command to inform us. While it literally means 'in a kind way,' in modern business English, it functions more as a marker of high formality. It says, "I am being professional, and I expect you to be professional in return." It’s the kind of phrase used when you're waiting for a bank to approve a loan or for a professor to release grades. It’s polite, yes, but it definitely implies that a response is required. It's like your grandma asking if you've eaten—it sounds sweet, but you'd better have an answer ready!

How To Use It

You will mostly find this phrase in written communication, particularly emails, formal letters, or official support tickets. It usually appears toward the end of a message as a 'call to action.' For example, after explaining a problem to a shipping company, you might say, "Kindly inform us of the current location of the package." You can also use it to request specific choices, like "Kindly inform us of your preferred meeting time." Remember, it’s a bit too heavy for a quick text message to a friend about pizza. If you text your bestie Kindly inform us of your pepperoni preference, they might think you’ve been replaced by a corporate robot.

Formality & Register

This is a solid B2-level phrase because it requires an understanding of 'register'—knowing which 'voice' to use in which situation. It sits firmly in the formal to very formal category. In the world of business English, kindly is often preferred in British, Indian, and Singaporean contexts, whereas American business English might lean more toward Please let us know. However, Kindly inform us is universally understood across the globe as a mark of professional respect. It creates a 'power distance' that is helpful in legal or official matters where you want to keep things strictly about the facts.

Real-Life Examples

Imagine you are applying for a visa. The embassy sends an email saying, "Kindly inform us if your travel dates have changed." Or perhaps you are dealing with a landlord who hasn't fixed the sink; you might write, "Kindly inform us when the plumber is scheduled to arrive." In the world of online shopping, if an item is out of stock, a customer service agent might tell you, "We will kindly inform us..." wait, that's a mistake! They would say, "Kindly inform us if you would like a refund instead." It also pops up in LinkedIn messages from recruiters who are trying to sound very 'executive' while asking for your resume.

When To Use It

Use this phrase when you are writing to someone you don't know well, or someone in a higher position of authority. It’s perfect for customer service inquiries, job applications, or academic correspondence. It’s also a great 'nudge' phrase. If someone hasn't replied to your previous email, starting a follow-up with "Kindly inform us of any updates regarding our last request" is a way to be firm without being rude. It’s the 'professional poke.' It’s also very useful in group settings, like an email to an entire department where you need a collective answer.

When NOT To Use It

Avoid this phrase in casual settings. Using Kindly inform us with your spouse, your kids, or your close friends will make you sound incredibly stiff or even sarcastically passive-aggressive. Imagine saying to your roommate, "Kindly inform us if you intend to wash your dishes this week." That’s not being polite; that’s starting a fight! Also, don't use it in high-speed, informal chats like Slack or WhatsApp unless the company culture is extremely traditional. In those cases, a simple Let us know is much better. Also, avoid it in true emergencies—if the building is on fire, don't say "Kindly inform us of the exit location." Just yell "FIRE!"

Common Mistakes

A very common error is adding to after inform. Remember: you inform [someone], you don't inform to [someone].

Kindly inform to us Kindly inform us.

Another mistake is using inform when you really just want to say hi. Inform is for facts and news.

Kindly inform us your weekend was good Kindly let us know if you had a good weekend.

Also, watch out for the 'double please.' Since kindly already acts as a politer version of please, saying Please kindly inform us is a bit repetitive, though some people do it for extra-extra-extra politeness. It’s like wearing two hats—one is usually enough!

Common Variations

If you find Kindly inform us a bit too stiff, you have several 'flavor' options. Please let us know is the most common neutral alternative. Please advise is very common in legal and corporate settings, especially when you need a decision. For something slightly more modern, try We would appreciate an update on.... If you are writing to a group, Please keep us posted is a friendlier, semi-formal version. On the flip side, if you want to be even more formal (the 'Final Boss' level), you could use We request that you notify us.

Real Conversations

HR Manager: "We have reviewed your application for the Senior Developer role. Kindly inform us of your availability for a Zoom interview this Thursday."

C

Candidate

"Thank you for the update. I am available at 2 PM. Please let me know if that works."
C

Client

"The project deadline is approaching, and we haven't seen the final drafts."
F

Freelancer

"My apologies for the delay. I am finishing the last touches now. Kindly inform us if you would like to see the preliminary sketches in the meantime."

Quick FAQ

Is it only used in British English? Not at all, but it is very popular in Commonwealth countries. Americans use it too, though they might swap it for Please let us know in casual offices.

Is it passive-aggressive? It can be! If used after three ignored emails, it’s a polite way of saying "Seriously, answer me."

Can I use it in a text? Only if you want to sound like a 19th-century butler. Stick to emails.

Is inform better than tell? In business, yes. Tell sounds a bit childish; inform sounds like you’ve actually graduated from college.

Usage Notes

This phrase is ideal for B2 learners aiming for a professional register. It effectively replaces the more basic 'tell us' in emails. Be careful not to use it in spoken English or with close friends, as it creates a formal distance that can be misinterpreted as cold or sarcastic.

🎯

The 'Nudge' Secret

If someone hasn't replied to you, use 'Kindly inform us' in the follow-up. It sounds more professional and slightly more urgent than 'Just checking in'.

⚠️

Phishing Red Flag

In the US, scammers often over-use the word 'kindly' in emails. If you receive an unexpected email using this phrase, check the sender's address carefully!

💬

Global English Variance

In India and Singapore, 'Kindly inform us' is standard business etiquette. In the US, it's seen as very formal or slightly old-fashioned. Know your audience!

💡

Direct Object Rule

Never say 'inform to us.' It's one of the most common mistakes for ESL learners. The verb 'inform' goes straight to 'us'.

Examples

10
#1 Email to a bank representative
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Kindly inform us of the requirements for opening a corporate account.

Kindly inform us of the requirements for opening a corporate account.

Shows high professional respect when asking for specific data.

#2 Job interview follow-up
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

Kindly inform us if you have reached a decision regarding my application.

Kindly inform us if you have reached a decision regarding my application.

A polite way to 'nudge' HR for an answer.

#3 Customer service response
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

Kindly inform us of your order number so we can track your shipment.

Kindly inform us of your order number so we can track your shipment.

Standard way for companies to request details from customers.

#4 LinkedIn message to a recruiter
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

I am interested in the role; kindly inform us of the next steps in the process.

I am interested in the role; kindly inform us of the next steps in the process.

Maintains a high-level executive tone.

#5 Airbnb guest messaging host
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We will arrive at 10 PM; kindly inform us where we can find the keys.

We will arrive at 10 PM; kindly inform us where we can find the keys.

Polite but direct request for essential information.

Incorrect preposition usage Common Mistake
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✗ Kindly inform to us when the meeting starts → ✓ Kindly inform us when the meeting starts.

✗ Kindly inform to us when the meeting starts → ✓ Kindly inform us when the meeting starts.

Never use 'to' after 'inform'. It's a direct object verb.

Using it with a close friend Common Mistake
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✗ Hey bro, kindly inform us if you want pizza → ✓ Hey bro, let me know if you want pizza.

✗ Hey bro, kindly inform us if you want pizza → ✓ Hey bro, let me know if you want pizza.

Using 'kindly inform' with friends sounds weirdly robotic or sarcastic.

#8 Dealing with a late contractor
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

The deadline has passed; kindly inform us of the reason for the delay.

The deadline has passed; kindly inform us of the reason for the delay.

This is the 'firm nudge' version of the phrase.

#9 Humorous office email
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

The coffee machine is broken again; kindly inform us if anyone knows how to fix it before we all fall asleep.

The coffee machine is broken again; kindly inform us if anyone knows how to fix it before we all fall asleep.

Uses formal language for a funny, relatable office struggle.

#10 Legal correspondence
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

Kindly inform us of any changes to the contract terms by Friday.

Kindly inform us of any changes to the contract terms by Friday.

Strictly professional for legal deadlines.

Test Yourself

Fill in the blank to make the sentence polite and formal.

✓ Correct! ✗ Not quite. Correct answer: Kindly

'Kindly' is the standard polite marker used in formal requests for information.

Find and fix the grammatical error.

✓ Correct! ✗ Not quite. Correct answer:

In English, the verb 'inform' does not take the preposition 'to'. You inform someone directly.

Choose the sentence that best fits a high-level corporate email.

Which sentence is most appropriate for a formal business request?

✓ Correct! ✗ Not quite. Correct answer: Kindly inform us of your availability.

This uses 'kindly' for politeness, 'inform' for the professional register, and correctly avoids 'to'.

Put the words in the correct order for a formal request.

✓ Correct! ✗ Not quite. Correct answer:

While 'please' is optional, the core structure is 'Kindly inform us'.

🎉 Score: /4

Visual Learning Aids

Formality Spectrum: Asking for Info

Casual

Texting a friend

Tell me later!

Neutral

Standard email

Please let us know.

Formal

Professional setting

Kindly inform us.

Very Formal

Legal/Official

We request notification.

Where to use 'Kindly inform us'

Kindly inform us
💰

Bank Loan Application

Kindly inform us of your income.

💼

Job Interview

Kindly inform us of your start date.

🎧

Customer Support

Kindly inform us of the error code.

🎓

Academic Request

Kindly inform us of your thesis topic.

⚖️

Legal Contract

Kindly inform us of any breaches.

Kindly vs. Please

Kindly inform us
Polished Sounds more 'executive'
Firm Subtly implies a duty to reply
Please let us know
Friendly Standard for all offices
Soft Less pressure on the reader

Request Types

📊

Facts/Data

  • Order numbers
  • Dates
  • Addresses
🤔

Decisions

  • Meeting times
  • Refund choices
  • Start dates
🔄

Updates

  • Project status
  • Shipping status
  • Approval news

Practice Bank

4 exercises
Fill in the blank to make the sentence polite and formal. Fill Blank beginner

We received your email. ______ inform us of your decision.

✓ Correct! ✗ Not quite. Correct answer: Kindly

'Kindly' is the standard polite marker used in formal requests for information.

Find and fix the grammatical error. Error Fix intermediate

Find and fix the mistake:

Please kindly inform to us about the status of the project.

✓ Correct! ✗ Not quite. Correct answer: Please kindly inform us about the status of the project.

In English, the verb 'inform' does not take the preposition 'to'. You inform someone directly.

Choose the sentence that best fits a high-level corporate email. Choose advanced

Which sentence is most appropriate for a formal business request?

✓ Correct! ✗ Not quite. Correct answer: Kindly inform us of your availability.

This uses 'kindly' for politeness, 'inform' for the professional register, and correctly avoids 'to'.

Put the words in the correct order for a formal request. Reorder beginner

Arrange the words in the correct order:

Click words above to build the sentence

✓ Correct! ✗ Not quite. Correct answer: Kindly inform us please

While 'please' is optional, the core structure is 'Kindly inform us'.

🎉 Score: /4

Frequently Asked Questions

20 questions

It isn't necessarily 'better,' but it is more stylistically formal. 'Kindly' is often seen as a slightly more sophisticated or traditional way to request something than a simple 'please.' In many corporate cultures, it is the preferred way to maintain a professional distance.

It is quite rare to say this out loud unless you are in an extremely formal presentation or a legal deposition. In a standard office meeting, saying 'Kindly inform us' might sound a bit like you are reading from a script. It is much more natural to say 'Please let us know' or 'Could you give us an update' during speech.

Yes, absolutely, especially if the relationship is formal or if you are communicating via an official channel like an email. However, if you and your boss are on a first-name basis and chat casually on Slack, it might be better to use 'Let me know' to avoid sounding too distant or stiff.

Because it is so formal, it can be used to 'mask' frustration. When someone says 'Kindly inform us' after you've missed a deadline, the contrast between the polite word 'kindly' and the fact that you are being scolded creates a sarcastic tone. It's the corporate version of 'I'm waiting...'

'Inform' is used for providing facts or information (e.g., 'inform us of the time'). 'Advise' is often used in business to mean 'tell us your decision' or 'give us guidance' (e.g., 'Please advise on how to proceed'). 'Advise' is even more formal than 'inform' and is very common in legal and banking sectors.

Yes, it is an excellent phrase for a complaint. It shows that you are a serious, professional customer who expects a serious, professional answer. It helps keep the conversation focused on the facts rather than just emotions, which often leads to a faster resolution from the company.

Yes, it is perfectly grammatical. 'Kindly' is an adverb modifying the verb 'inform.' The phrase follows the standard English imperative structure where 'us' is the direct object. Just remember to avoid adding 'to' between 'inform' and 'us,' as that is a common grammatical error.

Yes, they are very similar. 'Notify' often implies a more official or automated process (like a phone notification). 'Inform' feels a bit more personal, as if one human is giving information to another. You can use 'Kindly notify us' in the exact same situations, but it might sound slightly more 'robotic' or clinical.

It is used in American business, but it is much less common than in British or Indian English. Americans often find 'kindly' to be a bit old-fashioned or overly formal. They are more likely to use 'Please let us know' or 'Please keep us updated' in most professional settings.

You should match their formality. A good reply would be 'Thank you for your message. I am writing to inform you that...' or 'As requested, please find the information below.' Avoid using slang or being too casual in your response, as the sender has established a formal tone for the conversation.

It is usually better to place it after you have provided some context. If you start an email with 'Kindly inform us of your prices,' it can feel a bit abrupt. It is more polite to say 'I am writing to inquire about your services. Could you kindly inform us of your current price list?'

Yes, you can absolutely use 'me' instead of 'us' if you are the only person who needs the information. 'Kindly inform us' is common in business because you are often representing a company or a team. If you are acting as an individual, 'Kindly inform me' is the correct and natural choice.

The most common preposition used after 'inform us' is 'of' (e.g., 'inform us of the status'). You can also use 'about' (e.g., 'inform us about the changes'), but 'of' is generally considered more formal and traditional in business writing. You can also follow it with 'if,' 'when,' or 'how'.

It might be a bit too demanding for a cover letter. In a cover letter, you are the one trying to impress the employer. Instead of saying 'Kindly inform us of your decision,' it is better to say 'I look forward to hearing from you' or 'Please let me know if you require any further information.'

Usually, yes. However, tone depends on context. In a very heated argument, using overly formal words like 'kindly' can come across as sarcastic or 'condescending' (looking down on someone). But in 99% of professional business emails, it is seen as a genuine mark of politeness and good manners.

It comes from the Old English word 'cyndelice,' which meant 'naturally' or 'by nature.' Over hundreds of years, the meaning shifted from 'doing something naturally' to 'doing something with a good nature' or 'politely.' By the 1800s, it became the standard way to soften a command in formal writing.

No, academic papers are usually for presenting research, not for making requests. However, you can certainly use it in an email to a professor, a department head, or a journal editor. In those contexts, it perfectly matches the formal and respectful register required for academic correspondence.

In modern tech giants like Google or Meta, the culture is often more 'casual-professional,' so they might prefer 'Let us know.' However, if you are dealing with the legal, HR, or finance departments of those same companies, 'Kindly inform us' will still be very common and completely appropriate.

Yes, 'kindly' can be an adjective meaning 'kind' (e.g., 'a kindly old man'). But in the phrase 'Kindly inform us,' it is an adverb. This is a bit unusual in English because most adverbs end in -ly, but so does the adjective form of 'kind.' It's a versatile little word!

It is definitely 'Kindly inform us.' Never put 'to' before the verb in this structure. This is a common mistake for speakers of languages where the infinitive (to-form) is used in requests. In English, we use the base form of the verb for these types of polite commands.

Related Phrases

😊

Please let us know

informal version

The standard, neutral way to ask for information.

It's the most common and versatile alternative that works in almost any professional or semi-formal situation.

👔

Please advise

formal version

A request for a decision or further instructions.

This is even more formal and is specifically used when you need the other person to tell you what to do next.

😊

Keep us posted

informal version

Informal request for continuous updates.

You would use this with a colleague you know well when a project is ongoing and you want regular news.

👔

We request notification

formal version

Highly formal/legal way to ask for information.

This is typically found in contracts or very stiff official documents where 'kindly' might feel too soft.

😊

Check in with us

informal version

Very casual request for a status update.

This is perfect for modern office chats like Slack or when talking to a friend about a shared task.

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