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Harvard negotiator explains how to argue | Dan Shapiro
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CEFR Level
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Subtitles (100 segments)
- I personally feel uncomfortable around conflict.
- Now, we're here today to find out how to argue.
- But conflict is useful.
The question is, how do you deal with conflict
the most effectively?
Here we go.
I am author of Negotiating the Nonnegotiable:
How to Resolve Your Most Emotionally-Charged Conflicts.
Have you found yourself in an argument
that felt so frustrating,
so at a core aggravating?
- That's the silliest opinion I've ever heard.
- It felt just nonnegotiable?
Well, congratulations, you're a human being.
We all experience conflict in our lives,
and seeing what's going on in our world today,
my hunch is you were probably having
at least one of these conflicts about politics.
Our country has fallen into what I believe is a tribal trap.
Anything that that other side says,
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