B2 Expression Neutral 5 min read

We will keep you updated

Formal business communication expression

In 15 Seconds

  • A promise to share new information proactively as soon as it becomes available.
  • Used to manage expectations and reduce the need for the other person to follow up.
  • Works perfectly in both professional emails and casual group chats with friends.
  • Signals reliability and tells the listener that the process is still moving forward.

Meaning

This phrase is a warm, proactive promise that you will share news as soon as it arrives. It's like giving someone a 'communication insurance policy' so they don't have to worry about checking in themselves. You are taking responsibility for the next step, which builds trust and lowers the other person's stress.

Key Examples

3 of 10
1

Follow-up email after a job interview

Our team is still reviewing applications, but we will keep you updated on the next steps.

Our team is still reviewing applications, but we will keep you updated on the next steps.

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2

Texting a friend about a delayed flight

The plane is still on the tarmac, I'll keep you updated on when we actually take off!

The plane is still on the tarmac, I'll keep you updated on when we actually take off!

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3

Customer support chat for a late delivery

I've contacted the courier, and we will keep you updated as soon as we have a new delivery window.

I've contacted the courier, and we will keep you updated as soon as we have a new delivery window.

<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>
🌍

Cultural Background

In the US, 'keeping someone updated' is a key part of 'customer obsession.' Companies that fail to provide frequent updates are often rated poorly on social media. British English often uses this phrase as a polite 'buffer.' It can sometimes be used to end a conversation without giving a definitive answer, maintaining politeness while buying time. While the English phrase is used in international business, the Japanese equivalent 'Hou-Ren-So' (Report-Inform-Consult) is a cultural pillar. 'Keeping updated' is not just a courtesy but a strict requirement of the workplace. Germans value 'Zuverlässigkeit' (reliability). If you say 'I will keep you updated,' a German colleague will expect a specific time or a very literal follow-up. Don't say it if you don't mean it.

🎯

The 'On' Rule

Always pair 'updated' with 'on' when specifying the topic. 'Keep you updated on [Topic]' is the most natural structure.

⚠️

Don't Over-Promise

If you say 'We will keep you updated,' people expect a message within 24-48 hours. If you can't do that, say 'We'll let you know when it's finished' instead.

In 15 Seconds

  • A promise to share new information proactively as soon as it becomes available.
  • Used to manage expectations and reduce the need for the other person to follow up.
  • Works perfectly in both professional emails and casual group chats with friends.
  • Signals reliability and tells the listener that the process is still moving forward.

What It Means

Imagine you are waiting for news about a job or a late pizza delivery. The person on the other side says We will keep you updated. They are giving you a verbal hug and a promise. This phrase means they will reach out to you first. You do not need to send a 'checking in' email or text. It signals that the process is moving and you are not forgotten. It carries a vibe of professional reliability and genuine care for your peace of mind.

How To Use It

You use this phrase when a situation is still 'in progress'. It works best when you are waiting for a third party or a system to finish something. Simply place it at the end of a conversation or email. It acts as a perfect closing statement. You can use it when a friend is waiting for your party plans. You can use it when a client is waiting for a contract. It tells the listener that the conversation isn't over yet. It just means there is a temporary pause in the action.

Formality & Register

This phrase sits comfortably in the 'Polite Neutral' zone of English. It is professional enough for a CEO but friendly enough for a group chat. In a business setting, it sounds efficient and organized. In a personal setting, it sounds helpful and attentive. If you want to be very formal, you might say We will provide further updates. If you want to be very casual, you might say I'll keep you posted. This phrase is the 'Goldilocks' of status updates—it is just right for almost every situation. Just don't say it to your cat unless she's waiting for her vet results.

Real-Life Examples

You see this everywhere in the modern world. Think about that 'Out for Delivery' notification on your phone. Or the little banner on a website that says We will keep you updated on our restock. It shows up in Slack messages from your boss during a server crash. It appears in WhatsApp groups when you are planning a trip to the beach. Even Netflix might use it if a show you want is coming soon. It is the language of the 'Waiting Room' of life. It makes the wait feel much shorter and more organized.

When To Use It

Use it when you want to stop the other person from worrying. Use it when you are waiting for information that hasn't arrived yet. It is perfect for job interviewers who need more time to decide. It is great for customer support agents dealing with a technical bug. Use it when you are organizing a dinner and waiting for a table. It is basically a 'Don't call us, we'll call you' but much, much nicer. It turns a silent wait into a managed expectation.

When NOT To Use It

Never use this phrase if you already have the answer! That is just annoying and a bit suspicious. Don't use it if you have no intention of actually following up. That is the fastest way to lose someone's trust. Avoid it if the other person needs an immediate answer for an emergency. If the house is on fire, don't say We will keep you updated on the flames. Just tell them to run! Also, avoid using it too many times in a row without actually giving an update. Eventually, people will stop believing you.

Common Mistakes

A very common slip-up is forgetting the d at the end of updated. Remember, you are keeping them in a state of being updated. Another mistake is saying We will keep you update which sounds like a computer error. Some people try to say We will keep you updating which means they are constantly changing, not you! Check your prepositions too. It is updated on something, not updated about or updated with in most natural contexts.

We will keep you update We will keep you updated
I will keep you updating I will keep you updated

Common Variations

You have many flavors of this phrase to choose from. I'll keep you posted is the most common casual cousin. It comes from the old days of posting notices on a wall. I'll let you know is very simple and direct. I'll keep you in the loop is great for office politics and projects. If you are feeling extra fancy, try We will notify you of any developments. For a quick text, I'll keep u updated works perfectly well. Each variation changes the 'flavor' but keeps the same helpful heart.

Real Conversations

R

Recruiter

Thanks for coming in today, Sarah. We have a few more interviews to finish.
S

Sarah

Thank you! When should I expect to hear back?
R

Recruiter

We should know by Friday. We will keep you updated on the progress.

Customer Support: I see the issue with your account login. It seems to be a server problem.

U

User

Oh no, I really need to access my files for a meeting.

Customer Support: I understand the urgency. I've escalated this to the tech team. We will keep you updated via email.

Quick FAQ

Is this too formal for friends? Not at all! It just sounds like you are being responsible. Can I use it in a text? Yes, it is very common in professional texting. What if I forget to update them? Then you should apologize and give the update immediately! Does it mean 'yes' or 'no'? No, it is neutral. It just means the decision hasn't been made yet. It is the perfect 'bridge' phrase to keep a relationship healthy while you wait for news.

Usage Notes

The phrase is highly versatile across all registers but thrives in business settings. The biggest 'gotcha' is the grammar—always use 'updated' with the '-ed'. Use it to proactively manage the 'silence' in a transaction or project to build professional trust.

🎯

The 'On' Rule

Always pair 'updated' with 'on' when specifying the topic. 'Keep you updated on [Topic]' is the most natural structure.

⚠️

Don't Over-Promise

If you say 'We will keep you updated,' people expect a message within 24-48 hours. If you can't do that, say 'We'll let you know when it's finished' instead.

💬

Email Etiquette

This is the perfect way to end an email when you are waiting for someone else to give you information before you can help your client.

Examples

10
#1 Follow-up email after a job interview
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

Our team is still reviewing applications, but we will keep you updated on the next steps.

Our team is still reviewing applications, but we will keep you updated on the next steps.

A classic professional way to tell a candidate to wait patiently.

#2 Texting a friend about a delayed flight
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

The plane is still on the tarmac, I'll keep you updated on when we actually take off!

The plane is still on the tarmac, I'll keep you updated on when we actually take off!

Casual use to manage someone's expectations for a pickup or meeting.

#3 Customer support chat for a late delivery
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

I've contacted the courier, and we will keep you updated as soon as we have a new delivery window.

I've contacted the courier, and we will keep you updated as soon as we have a new delivery window.

Reassures the customer that the company is actively working on the problem.

#4 Instagram story about a new product launch
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

So excited for the drop! We will keep you updated on the exact time right here.

So excited for the drop! We will keep you updated on the exact time right here.

Using the phrase to build hype and engagement with followers.

Common grammar error in a message Common Mistake
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

✗ Please keep me update on the meeting → ✓ Please keep me updated on the meeting.

✗ Please keep me update on the meeting → ✓ Please keep me updated on the meeting.

Shows the importance of the '-ed' suffix for correct past participle usage.

Wrong preposition usage Common Mistake
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

✗ We will keep you updated for the news → ✓ We will keep you updated on the news.

✗ We will keep you updated for the news → ✓ We will keep you updated on the news.

Corrects the preposition used after 'updated'.

#7 A slightly humorous group chat message
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

I'm currently 10% through this giant burrito, I'll keep you updated on my survival status.

I'm currently 10% through this giant burrito, I'll keep you updated on my survival status.

Using a formal phrase in a silly context for comedic effect.

#8 Waiting for medical results with a family member
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M4.318 6.318a4.5 4.5 0 000 6.364L12 20.364l7.682-7.682a4.5 4.5 0 00-6.364-6.364L12 7.636l-1.318-1.318a4.5 4.5 0 00-6.364 0z"/></svg>

The doctor hasn't come out yet, but I promise I will keep you updated every hour.

The doctor hasn't come out yet, but I promise I will keep you updated every hour.

Provides comfort and clarity during a stressful situation.

#9 Project manager to a client
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 13.255A23.931 23.931 0 0112 15c-3.183 0-6.22-.62-9-1.745M16 6V4a2 2 0 00-2-2h-4a2 2 0 00-2 2v2m4 6h.01M5 20h14a2 2 0 002-2V8a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/></svg>

The developers are debugging the issue now; we will keep you updated throughout the afternoon.

The developers are debugging the issue now; we will keep you updated throughout the afternoon.

Sets a specific timeframe for updates to build professional confidence.

#10 Slack message to a colleague
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M14.828 14.828a4 4 0 01-5.656 0M9 10h.01M15 10h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"/></svg>

I'm heading into the meeting now. I'll keep you updated on what they decide about the budget.

I'm heading into the meeting now. I'll keep you updated on what they decide about the budget.

Informal office communication between peers.

Test Yourself

Complete the sentence with the correct form of the phrase.

Don't worry about the results. We will keep you ________ on any new developments.

✓ Correct! ✗ Not quite. Correct answer: updated

We use the past participle 'updated' to describe the state of the person being informed.

Which sentence is the most appropriate for a formal business email?

You want to tell a client you will give them news later.

✓ Correct! ✗ Not quite. Correct answer: We will keep you updated on the situation.

This is the standard, professional way to promise future information.

Fill in the missing line in the dialogue.

A: 'Is the flight still delayed?' B: 'Yes, the gate agent said they ________.'

✓ Correct! ✗ Not quite. Correct answer: will keep us updated

The structure is 'will keep [object] updated.'

Match the phrase variation to the correct situation.

1. 'Keep you in the loop' 2. 'Keep you apprised' 3. 'Keep you posted'

✓ Correct! ✗ Not quite. Correct answer: 1: Office/Team, 2: Legal/Formal, 3: Casual/General

'In the loop' is corporate, 'apprised' is very formal, and 'posted' is general/casual.

🎉 Score: /4

Visual Learning Aids

Formality Levels

Formal
Keep you apprised Keep you apprised
Neutral
Keep you updated Keep you updated
Informal
Keep you posted Keep you posted

Practice Bank

4 exercises
Complete the sentence with the correct form of the phrase. Fill Blank B1

Don't worry about the results. We will keep you ________ on any new developments.

✓ Correct! ✗ Not quite. Correct answer: updated

We use the past participle 'updated' to describe the state of the person being informed.

Which sentence is the most appropriate for a formal business email? Choose B2

You want to tell a client you will give them news later.

✓ Correct! ✗ Not quite. Correct answer: We will keep you updated on the situation.

This is the standard, professional way to promise future information.

Fill in the missing line in the dialogue. dialogue_completion A2

A: 'Is the flight still delayed?' B: 'Yes, the gate agent said they ________.'

✓ Correct! ✗ Not quite. Correct answer: will keep us updated

The structure is 'will keep [object] updated.'

Match the phrase variation to the correct situation. situation_matching B2

1. 'Keep you in the loop' 2. 'Keep you apprised' 3. 'Keep you posted'

✓ Correct! ✗ Not quite. Correct answer: 1: Office/Team, 2: Legal/Formal, 3: Casual/General

'In the loop' is corporate, 'apprised' is very formal, and 'posted' is general/casual.

🎉 Score: /4

Frequently Asked Questions

10 questions

It is neutral. It works perfectly in a business email and also in a text message to a friend.

Yes, but 'informed' is slightly more formal and often used in official notices.

'Updated' is a verb/participle, while 'up to date' is an adjective phrase. You can say 'keep you updated' or 'keep you up to date.' Both are correct.

Both are correct, but 'on' is much more common in professional settings.

Yes, 'I will update you' is more direct and active. 'I will keep you updated' suggests a continuous process of multiple updates.

Simply say, 'Please keep me updated' or 'Could you keep me updated on this?'

It is neutral. It just means there is *new* information, whether it is good or bad.

No, it's an old idiom. Today it just means 'tell me the news,' usually via text or email.

It comes from the idea of a 'feedback loop' or a circle of people who share information.

It's better to say 'I'll let you know' for a one-time thing. 'Keep you updated' implies the situation might change several times.

Related Phrases

🔗

Keep you in the loop

similar

To keep someone informed about a specific project or group decision.

🔗

Keep you posted

similar

To give someone the latest news.

🔗

Keep you apprised

specialized form

To keep someone informed of a situation.

🔗

Keep you at bay

contrast

To prevent someone from coming near or attacking.

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