A designated spot in public areas where people can ask questions and get information.
Word in 30 Seconds
- Information desk for inquiries.
- Located in public places.
- Provides guidance and answers.
Overview
问讯处（wèn xùn chù）是一个中文名词，字面意思是“询问信息的地方”。它指的是一个专门设置的柜台、服务点或房间，在机场、火车站、商场、博物馆、医院、政府机构等公共场所，为公众提供信息咨询、指引服务、解答疑问以及处理简单事务的场所。问讯处是信息服务的窗口，旨在方便人们获取所需信息，提高办事效率和体验。
问讯处主要用于指代一个物理地点或服务台。人们会前往问讯处寻求帮助，例如询问路线、班次时间、服务项目、票务信息、失物招领等。它是一个功能性的场所，其核心是提供信息和服务。
大学/公司：咨询入学/就业信息、寻找部门、了解规章制度。
服务台的含义与问讯处非常接近，通常指提供服务的柜台。在很多情况下，两者可以互换使用。但“服务台”可能更侧重于提供具体服务（如办理业务），而“问讯处”更侧重于信息咨询。
咨询处专门指提供咨询服务的地点，侧重点在于“咨询”本身，可能涉及更专业或深入的问题解答。问讯处通常包含咨询功能，但范围可能更广。
Examples
请问，去火车站的问讯处怎么走？
everydayExcuse me, how can I get to the information desk at the train station?
您好，我想在机场问讯处了解一下行李托运的规定。
formalHello, I'd like to inquire about the baggage check-in regulations at the airport's information desk.
找不到地方？去那边的问讯处问问。
informalCan't find the place? Go ask at the information desk over there.
该大型综合体的服务中心设有问讯处，提供多语种服务。
academicThe service center of this large complex features an information desk offering multilingual services.
Common Collocations
Common Phrases
请问，问讯处在哪里？
Excuse me, where is the information desk?
去问讯处问一下。
Go ask at the information desk.
问讯处工作人员
Information desk staff
Often Confused With
While often interchangeable, '服务台' (service counter) can sometimes imply a place to handle specific transactions or services, whereas '问讯处' (information desk) more strongly emphasizes providing information and guidance.
'咨询处' specifically refers to a place for consultation, possibly more specialized or in-depth. '问讯处' is broader and covers general inquiries and directions.
Grammar Patterns
How to Use It
Usage Notes
The term '问讯处' is commonly used in mainland China and is generally understood across different Mandarin-speaking regions. It is appropriate for both spoken and written contexts when referring to the place where one seeks information in public venues. It carries a neutral to slightly formal tone.
Common Mistakes
Learners might confuse '问讯处' with places that offer specific services rather than just information. For instance, mistaking it for a ticket sales counter or a complaint department, although it might direct you there. Ensure you understand its primary role is information provision.
Tips
Clear and Concise Inquiries
When approaching an information desk, be clear and concise about your needs. State your question directly to get the fastest assistance.
Peak Hour Wait Times
During peak hours or busy seasons, the information desk might have long queues. Be prepared to wait or try to visit during off-peak times if possible.
Cultural Norms of Politeness
In Chinese culture, it's customary to greet the staff politely (e.g., '你好 - Nǐ hǎo') before asking your question at the information desk.
Word Origin
The word is composed of '问' (wèn - to ask), '讯' (xùn - information, news, to inform), and '处' (chù - place, location, department). Thus, it literally means 'a place to ask for information'.
Cultural Context
Information desks are crucial in large public spaces in China, reflecting the importance of efficient guidance and service for citizens and tourists alike. Staffed desks help navigate complex environments like transportation hubs and large commercial centers.
Memory Tip
Think of '问' (ask) and '讯' (information/news) - it's the place you go to 'ask for information'. Imagine a helpful person at a desk, ready to '讯' you.
Frequently Asked Questions
4 questions问讯处和咨询台在很多场合可以互换使用，都指提供信息和帮助的地方。但有时，“问讯处”可能更偏向于一般性的信息查询和指引，而“咨询台”可能暗示更专业的咨询服务。
问讯处通常设在人流量大的公共场所，例如机场、火车站、大型商场、博物馆、医院、政府大楼等，方便人们获取信息。
你可以问关于地点路线、时间表、票务、服务项目、失物招领、紧急联系方式等各种信息。简单来说，任何你在该场所需要了解的信息都可以去问讯处询问。
问讯处的工作人员负责解答来访者的疑问，提供地图或指引，帮助查找信息，有时也会处理一些简单的登记或联系事宜，是信息服务的窗口。
Test Yourself
在机场的______，我可以询问航班延误的信息。
问讯处是提供信息查询的地方，询问航班信息最适合去问讯处。
“问讯处”的主要功能是什么？
问讯处的核心功能是为人们提供信息咨询和方向指引。
请用“问讯处”和“咨询”来造句。
这个句子结构完整，语意清晰，准确地表达了在问讯处进行咨询的场景。
Score: /3
Summary
A designated spot in public areas where people can ask questions and get information.
- Information desk for inquiries.
- Located in public places.
- Provides guidance and answers.
Clear and Concise Inquiries
When approaching an information desk, be clear and concise about your needs. State your question directly to get the fastest assistance.
Peak Hour Wait Times
During peak hours or busy seasons, the information desk might have long queues. Be prepared to wait or try to visit during off-peak times if possible.
Cultural Norms of Politeness
In Chinese culture, it's customary to greet the staff politely (e.g., '你好 - Nǐ hǎo') before asking your question at the information desk.
Examples
4 of 4请问，去火车站的问讯处怎么走？
Excuse me, how can I get to the information desk at the train station?
您好，我想在机场问讯处了解一下行李托运的规定。
Hello, I'd like to inquire about the baggage check-in regulations at the airport's information desk.
找不到地方？去那边的问讯处问问。
Can't find the place? Go ask at the information desk over there.
该大型综合体的服务中心设有问讯处，提供多语种服务。
The service center of this large complex features an information desk offering multilingual services.
