Significado
Asking if it's possible to get money back for a purchase.
Contexto cultural
Receipts are often called 'Yeong-su-jeung'. In Korea, you must have the physical or digital receipt for a refund. Many stores also require the original credit card used for the purchase. Sale items (할인 상품) are often marked as non-refundable. Always check the '환불 불가' (No Refund) sign before buying discounted goods. The '7-day rule' is standard for most major retailers. After 7 days, getting a refund becomes significantly harder unless the item is defective. Department stores (Baek-hwa-jeom) have the most generous refund policies, often allowing returns even if you just changed your mind, as long as the item is pristine.
Bring the Card
In Korea, if you paid by credit card, the refund MUST be processed back to that exact same card. They cannot give you cash for a card purchase.
Check for 'No Refund' Signs
Small shops in underground malls often have '환불 불가' signs. While legally questionable, it's very hard to argue with them as a tourist.
Significado
Asking if it's possible to get money back for a purchase.
Bring the Card
In Korea, if you paid by credit card, the refund MUST be processed back to that exact same card. They cannot give you cash for a card purchase.
Check for 'No Refund' Signs
Small shops in underground malls often have '환불 불가' signs. While legally questionable, it's very hard to argue with them as a tourist.
Be Polite
Starting with '저기요...' (Excuse me) or '죄송한데...' (I'm sorry but...) makes the clerk much more likely to help you.
Teste-se
Fill in the blank to ask for a refund politely.
영수증이 있는데 (______) 돼요?
'환불' means refund. The sentence asks 'I have the receipt, is a refund possible?'
Which response from a clerk means 'A refund is NOT possible'?
환불 돼요?
'안' is the negative particle, making the sentence 'A refund is not possible.'
Complete the dialogue in a clothing store.
손님: 사이즈가 너무 커요. (______) 점원: 네, 카드로 결제하셨나요?
Since the size is too big, the customer is likely asking for a refund.
Match the phrase to the correct situation.
You bought a laptop but it won't turn on.
If a product is defective, you ask for a refund.
🎉 Pontuação: /4
Recursos visuais
Refund Vocabulary
Items
- • 영수증 (Receipt)
- • 카드 (Card)
- • 택 (Tag)
Reasons
- • 단순 변심 (Change of mind)
- • 불량 (Defective)
- • 사이즈 (Size)
Banco de exercicios
4 exercicios영수증이 있는데 (______) 돼요?
'환불' means refund. The sentence asks 'I have the receipt, is a refund possible?'
환불 돼요?
'안' is the negative particle, making the sentence 'A refund is not possible.'
손님: 사이즈가 너무 커요. (______) 점원: 네, 카드로 결제하셨나요?
Since the size is too big, the customer is likely asking for a refund.
You bought a laptop but it won't turn on.
If a product is defective, you ask for a refund.
🎉 Pontuação: /4
Perguntas frequentes
10 perguntasIt's difficult. However, if you have the credit card you used, many stores can look up the transaction in their system.
Usually 7 days for a simple change of mind, and up to 3 months if the product is defective.
For electronics or food, opening the seal usually makes it non-refundable unless there is a defect.
Only if the food is wrong or has a major issue. You must call the restaurant or use the app's help center immediately.
'환불' is the money coming back. '반품' is the item going back. You usually do both at the same time.
Use '전액 환불' (jeon-aek hwan-bul).
Use '부분 환불' (bu-bun hwan-bul).
Yes, they will usually ask '왜요?' (Why?). You can say '단순 변심' (Changed my mind) or '사이즈가 안 맞아요' (Size doesn't fit).
Only if you have the '교환권' (exchange voucher) or the original receipt.
You can mention the '소비자원' (Korea Consumer Agency).
Frases relacionadas
교환 돼요?
similarCan I exchange this?
반품 하고 싶어요
builds onI want to return this.
취소해 주세요
similarPlease cancel it.
영수증 주세요
specialized formPlease give me a receipt.
