B1 noun #36 mais comum 5 min de leitura

complaint

A complaint is when you say you are not happy about something. Maybe a toy is broken, or the food is not good. You tell someone what is wrong. It can also be a paper that says someone did something wrong in court. Or, it can be when your body hurts, like a stomach ache. You are saying you have a problem.

A complaint is when you say you are unhappy about something.

Maybe a toy is broken, and you tell your mom. That is a complaint.

Or if your stomach hurts, you can say you have a complaint about it.

It's a way to tell others when something is not good or you feel bad.

A complaint is when you say you are unhappy about something. For example, if a product you bought is broken, you might make a complaint to the store. You can also complain about a service, like if your internet is not working well.

Sometimes, a complaint can be a more serious, official document, especially in legal situations. It can also refer to a problem with your health, like a stomach complaint. The word shows that someone is not satisfied or is experiencing difficulty.

A complaint, at its core, is an expression of dissatisfaction. When you have a problem with a service, product, or even another person's behavior, you might voice a complaint to communicate your unhappiness or disagreement.

Beyond everyday grumbling, the term also extends to more formal contexts. For instance, a legal complaint is a document that officially starts a lawsuit, outlining the grievances of one party against another. In a medical sense, a patient's 'complaints' refer to the symptoms or ailments they report to a doctor.

At the C1 proficiency level, the term "complaint" extends beyond a simple expression of dissatisfaction. It encompasses the nuanced act of articulating grievances, often with an expectation of resolution or acknowledgment. Consider its use in formal contexts, such as filing an official complaint against a service or an institution, where specific procedures and documentation are involved. Furthermore, it can refer to a legal document initiating a lawsuit or, in a medical context, the primary symptom reported by a patient. The C1 understanding recognizes these distinct applications, differentiating between informal grumbling and structured redress.

At a C2 CEFR level, understanding the multifaceted nature of the word "complaint" is crucial. Beyond the common usage of expressing dissatisfaction, it encompasses more nuanced applications. For instance, in a legal context, a "complaint" signifies the initial document filed to commence a lawsuit, detailing the plaintiff's grievances and demands for relief. Furthermore, in medicine, a "complaint" refers to a symptom or ailment reported by a patient, such as a "chest complaint." Therefore, a comprehensive grasp of this term involves recognizing its diverse semantic range across informal, legal, and medical domains, highlighting its adaptability depending on the specific discourse.

complaint em 30 segundos

  • expression of dissatisfaction
  • formal grievance
  • statement of ailment

§ What does 'complaint' mean?

The word "complaint" (pronounced kum-PLAYNT) is a noun that generally refers to an expression of dissatisfaction, unhappiness, or discomfort. It's how we vocalize or write down that something isn't right, isn't working, or is causing us trouble. Think of it as formally or informally stating a problem you have with a situation, product, service, or even a person's behavior.

Everyday Use
Most commonly, a complaint is an informal way to express that something is not meeting your expectations. It can be about anything from a cold meal at a restaurant to a delayed train or a noisy neighbor.

She made a complaint to the manager about the slow service.

Formal Complaint
In a more formal context, a complaint can be an official document or statement. This is often seen in legal settings, where a plaintiff files a complaint to initiate a lawsuit, outlining their grievances against another party. Similarly, you might file a formal complaint with a company's customer service department or a regulatory body if you have a serious issue.

The lawyer filed a formal complaint against the construction company for negligence.

Medical Context
Interestingly, "complaint" also has a specific meaning in medicine. It refers to a symptom or an ailment that a patient reports to a doctor. For example, a patient might visit a doctor with a complaint of persistent headaches.

His main complaint was a sharp pain in his knee.

§ When do people use 'complaint'?

People use the word "complaint" in various situations, depending on the level of dissatisfaction and the desired outcome.

  • When expressing personal frustration: This is the most common use. You might make a complaint to a friend about a bad day, or to a waiter about a meal that wasn't cooked properly.

My biggest complaint about the hotel was the uncomfortable bed.

  • When seeking resolution from a service provider: If you have an issue with a product you bought or a service you received, you would typically make a complaint to the company. This could be a phone call, an email, or filling out a feedback form. The goal here is usually to get a refund, a replacement, or an apology.

The airline received numerous complaints about the delayed flight.

  • In formal legal or official contexts: As mentioned, a complaint can be a legal document. This signifies a more serious grievance and often involves legal action or official investigation.

The consumer protection agency investigated the complaint against the fraudulent company.

  • To describe physical symptoms: When you're unwell, your doctor will ask about your complaints to understand your symptoms and diagnose your condition.

The doctor listened carefully to all her complaints.

In essence, a complaint is a verbal or written expression of dissatisfaction, ranging from a casual grumble to a serious formal accusation, or even the description of a physical ailment. Understanding the context helps you determine the specific nuance of the word.

§ Definition

Word
complaint (noun)
CEFR Level
B1
Definition
A statement expressing dissatisfaction, resentment, or pain regarding a situation, product, or person. It can also refer to a formal legal document or a specific medical ailment.

§ Where you actually hear this word

The word "complaint" is quite common and can be encountered in a variety of contexts, making it an essential word for B1 level English learners to understand. Here's a breakdown of where you might hear it:

§ At Work

In a professional setting, "complaint" is frequently used when employees, customers, or clients express their dissatisfaction. Understanding how to make and respond to complaints is crucial for effective communication and problem-solving in the workplace.

The customer filed a formal complaint about the faulty product.

We received a complaint from an employee regarding unfair working conditions.

You might hear phrases like:

  • "We need to address this customer complaint promptly."
  • "Please direct all complaints to the customer service department."
  • "He has a valid complaint about the project's timeline."

§ At School

In educational environments, "complaint" can refer to students expressing concerns about their classes, teachers, or school facilities. Parents might also make complaints on behalf of their children.

The students raised a complaint about the lack of textbooks.

Her main complaint was that the homework was too difficult.

Common school-related uses include:

  • "We have received several complaints about the cafeteria food."
  • "If you have a complaint, please speak to your guidance counselor."
  • "The teacher addressed the students' complaints about the unfair grading system."

§ In the News

News reports frequently feature the word "complaint" when discussing public grievances, legal actions, or issues related to consumer rights and public services. It often highlights societal problems or legal proceedings.

The article detailed the many complaints from residents about noise pollution.

A formal complaint was filed against the company for false advertising.

In news reports, you might encounter:

  • "The government received thousands of complaints about the new policy."
  • "A class-action complaint has been filed against the pharmaceutical company."
  • "Environmental groups lodged a complaint regarding the industrial waste."

§ General and Medical Contexts

Beyond these specific environments, "complaint" is also used in everyday conversation to simply express unhappiness, and it has a specific meaning in medical contexts.

His main complaint was the long wait time at the restaurant.

The patient's chief complaint was a persistent headache.

Understanding these various uses will greatly enhance your comprehension of the word "complaint" in English. Pay attention to the context to grasp the specific nuance of its meaning in each situation.

How Formal Is It?

Formal

"The employee filed a formal grievance with the human resources department regarding unfair treatment."

Neutro

"I need to make a complaint about the noisy upstairs neighbors."

Informal

"All I ever hear from him are grumbles about the food."

Child friendly

"My knee has a boo-boo, and it really hurts!"

Gíria

"What's your beef with me, man? Why are you always so mad?"

Nível de dificuldade

Leitura 2/5

The word is common, but its various meanings might require careful reading depending on the context.

Escrita 2/5

Straightforward to use in writing, but students should be aware of the nuances in its different senses.

Expressão oral 2/5

Common in spoken English, but learners need to differentiate between its uses as an expression of dissatisfaction versus a formal/medical context.

Audição 2/5

The word is pronounced clearly, but understanding the specific meaning might depend on contextual clues.

O que aprender depois

Pré-requisitos

express dissatisfaction resentment pain situation product person formal legal document medical ailment

Aprenda a seguir

complain grievance objection protest issue problem

Avançado

reproach lament denunciation litigation malady

Gramática essencial

Nouns can function as the subject or object of a sentence.

Her *complaint* was heard by the manager.

Nouns can be modified by adjectives.

He had a minor *complaint* about the service.

Nouns can be singular or plural.

They received several *complaints* about the noise.

Nouns can be used in possessive forms to show ownership.

The customer's *complaint* was resolved quickly.

Nouns can be part of prepositional phrases.

She made a *complaint* to the police.

Exemplos por nível

1

She made a complaint about the noisy neighbors.

Ella se quejó de los vecinos ruidosos.

Here, 'complaint' is a countable noun, referring to a specific instance of expressing dissatisfaction. It's often followed by 'about' to indicate the subject of the complaint.

2

The customer's main complaint was about the slow service.

La principal queja del cliente fue sobre el servicio lento.

Similar to the previous example, 'complaint' is a countable noun. 'Main complaint' highlights the most important issue.

3

He had a small complaint about his food, but he still ate it.

Tuvo una pequeña queja sobre su comida, pero aun así se la comió.

'Small complaint' indicates a minor issue. This shows that complaints can vary in severity.

4

The company received many complaints after the problem.

La empresa recibió muchas quejas después del problema.

When 'complaint' is plural ('complaints'), it refers to multiple instances of expressed dissatisfaction. 'Many' is used with countable nouns.

5

If you have a complaint, please talk to the manager.

Si tiene una queja, por favor hable con el gerente.

This sentence uses 'a complaint' in a conditional clause, emphasizing that there's a procedure for addressing dissatisfaction.

6

His only complaint was that the movie was too long.

Su única queja fue que la película era demasiado larga.

'Only complaint' highlights the sole issue someone has. 'That' introduces a clause explaining the complaint.

7

We need to address these complaints quickly.

Necesitamos atender estas quejas rápidamente.

'Address these complaints' means to deal with or resolve the issues raised. 'Quickly' indicates urgency.

8

She wrote a letter of complaint to the airline.

Ella escribió una carta de queja a la aerolínea.

'A letter of complaint' is a common collocation, referring to a formal written statement of dissatisfaction.

1

I need to make a complaint about the noisy neighbors.

Expressing dissatisfaction with neighbors.

Using 'make a complaint' as a common collocation.

2

Her main complaint was that the food was cold.

Identifying the specific reason for dissatisfaction.

Using 'main complaint' to highlight the primary issue.

3

The customer filed a formal complaint with the company.

Submitting a written grievance to a business.

Using 'filed a complaint' to indicate official action.

4

He had no complaints about the service at all.

Indicating complete satisfaction.

Using 'no complaints' to express contentment.

5

The doctor asked about her chief complaint.

Inquiring about the primary medical symptom.

Referring to a medical 'chief complaint' in a formal context.

6

Despite the delay, we received no complaints.

No negative feedback despite a problem.

Using 'received no complaints' to describe a lack of negative feedback.

7

If you have any complaints, please speak to the manager.

Instructions for addressing dissatisfaction.

Using the plural 'complaints' in a general instruction.

8

His constant complaint was about the slow internet.

A recurring expression of dissatisfaction.

Using 'constant complaint' to describe a repeated grievance.

1

I need to file a formal complaint with the airline regarding my lost luggage.

Tengo que presentar una queja formal a la aerolínea sobre mi equipaje perdido.

Here, 'complaint' is a countable noun, often preceded by an article (a/an/the) or a quantifier (e.g., 'many', 'few').

2

Her main complaint about the new policy was the lack of transparency.

Su principal queja sobre la nueva política fue la falta de transparencia.

Used with 'about' to specify the subject of dissatisfaction.

3

He went to the doctor with a complaint of persistent headaches.

Fue al médico con una queja de dolores de cabeza persistentes.

In a medical context, 'complaint' refers to a symptom or ailment. Often used with 'of'.

4

The customer service department receives numerous complaints daily.

El departamento de atención al cliente recibe numerosas quejas a diario.

Plural form 'complaints' indicating multiple instances of dissatisfaction.

5

Despite her complaints, nothing was done to improve the situation.

A pesar de sus quejas, no se hizo nada para mejorar la situación.

Used with possessive adjectives ('her', 'his', 'their') to indicate whose complaints they are.

6

The company has an official procedure for handling customer complaints.

La empresa tiene un procedimiento oficial para gestionar las quejas de los clientes.

Often used in the context of formal processes or systems.

7

Is there any complaint you wish to make about the service?

¿Hay alguna queja que desees hacer sobre el servicio?

Used in question form, often with 'any' when inquiring about possible issues.

8

His constant complaining about the weather is quite annoying.

Su constante queja sobre el clima es bastante molesta.

Note the difference between 'complaint' (noun) and 'complaining' (gerund, acting as a noun here, referring to the act of complaining).

1

Despite numerous complaints from residents, the city council has yet to address the persistent issue of overflowing public waste bins.

Despite numerous complaints from residents, the city council has yet to address the persistent issue of overflowing public waste bins.

Here, 'complaints' is a plural noun, referring to multiple expressions of dissatisfaction. 'Yet to address' indicates an action that has not happened but is expected.

2

The customer filed a formal complaint with the company's human resources department, citing unfair treatment and discrimination.

The customer filed a formal complaint with the company's human resources department, citing unfair treatment and discrimination.

'Filed a formal complaint' is a common collocation, meaning to officially submit a grievance. 'Citing' introduces the reasons for the complaint.

3

Her main complaint about the new software was its unintuitive interface, which significantly hindered productivity.

Her main complaint about the new software was its unintuitive interface, which significantly hindered productivity.

'Main complaint' highlights the primary source of dissatisfaction. 'Hindered productivity' means it made productivity difficult.

4

The doctor listened patiently to the patient's complaints, carefully noting down each symptom before offering a diagnosis.

The doctor listened patiently to the patient's complaints, carefully noting down each symptom before offering a diagnosis.

In a medical context, 'complaints' refers to the symptoms or ailments a patient presents. 'Noting down each symptom' shows careful attention to detail.

5

There's been a growing complaint among employees regarding the lack of opportunities for professional development within the organization.

There's been a growing complaint among employees regarding the lack of opportunities for professional development within the organization.

'Growing complaint' indicates an increasing dissatisfaction. 'Regarding' introduces the subject of the complaint.

6

The chef responded calmly to the diner's complaint about the undercooked steak, offering a replacement meal immediately.

The chef responded calmly to the diner's complaint about the undercooked steak, offering a replacement meal immediately.

'Complaint about' is a common prepositional phrase. 'Offering a replacement meal immediately' shows good customer service.

7

Legal complaints can be complex and time-consuming, often requiring extensive documentation and expert testimony.

Legal complaints can be complex and time-consuming, often requiring extensive documentation and expert testimony.

Here, 'legal complaints' refers to formal legal documents initiating a lawsuit or grievance. 'Requiring extensive documentation' emphasizes the rigorous nature of such complaints.

8

Despite all the complaints about the arduous training regimen, the athletes ultimately achieved remarkable results.

Despite all the complaints about the arduous training regimen, the athletes ultimately achieved remarkable results.

'Despite all the complaints' indicates that the negative feedback did not prevent a positive outcome. 'Arduous training regimen' means a very difficult training schedule.

1

Despite numerous complaints lodged against the company's unethical practices, regulatory bodies have been slow to launch a formal investigation.

Despite many complaints filed against the company's unethical actions, regulatory agencies have been slow to start an official investigation.

Here, 'complaints lodged against' is used, emphasizing formal grievances.

2

The novel's protagonist often expresses a philosophical complaint about the inherent futility of human existence, reflecting a deep existential crisis.

The novel's main character often voices a philosophical dissatisfaction about the inherent pointlessness of human life, showing a deep existential crisis.

This usage refers to a deep, often abstract, expression of dissatisfaction.

3

Her chronic back complaint, exacerbated by years of strenuous physical labor, necessitated frequent visits to a specialized chiropractor.

Her constant back pain, made worse by years of hard physical work, required frequent visits to a special chiropractor.

In this context, 'complaint' refers to a medical ailment.

4

The committee dismissed the anonymous complaint as unsubstantiated hearsay, lacking any credible evidence to support its claims.

The committee rejected the anonymous accusation as unproven rumors, without any reliable evidence to back up its assertions.

This sentence illustrates the dismissal of a complaint due to lack of evidence.

5

A recurring complaint among the electorate is the perceived lack of transparency in governmental decision-making processes.

A frequent grievance among voters is the perceived absence of openness in governmental choices.

Here, 'recurring complaint' signifies an ongoing issue of dissatisfaction.

6

The legal team meticulously prepared a detailed complaint, outlining every alleged breach of contract committed by the opposing party.

The legal team carefully wrote a detailed legal document, describing every claimed violation of agreement by the other side.

This use of 'complaint' refers to a formal legal document.

7

He aired his grievances, a litany of complaints ranging from the substandard cafeteria food to the inadequate office heating, during the staff meeting.

He expressed his dissatisfactions, a long list of complaints from the bad cafeteria food to the insufficient office heating, during the staff meeting.

'A litany of complaints' emphasizes a long and repetitive list of grievances.

8

Despite the harsh conditions, surprisingly few complaints were registered by the expedition members, a testament to their resilience.

Even with the difficult conditions, surprisingly few expressions of dissatisfaction were recorded by the expedition members, showing their toughness.

'Complaints were registered' indicates that formal records of dissatisfaction were made.

Colocações comuns

lodge a complaint 正式提出投訴
file a complaint 提交投訴
make a complaint 提出投訴
receive a complaint 收到投訴
handle a complaint 處理投訴
valid complaint 有效的投訴
minor complaint 輕微的投訴
serious complaint 嚴重的投訴
formal complaint 正式投訴
customer complaint 客戶投訴

Frases Comuns

to have a complaint about something

對某事有抱怨

to express a complaint

表達不滿

to address a complaint

處理投訴

to resolve a complaint

解決投訴

to ignore a complaint

忽視投訴

a list of complaints

一連串的抱怨

a legitimate complaint

正當的抱怨

no cause for complaint

沒有抱怨的理由

to sound like a complaint

聽起來像抱怨

to register a complaint

登記投訴

Padrões gramaticais

Complaint + about + [noun/gerund] Complaint + regarding + [noun/gerund] Make a complaint Lodge a complaint Receive a complaint Address a complaint

Expressões idiomáticas

"lodge a complaint"

To make a formal complaint to an authority or organization.

Customers can lodge a complaint about poor service on our website.

formal

"have a complaint"

To have something that one is dissatisfied with.

I have a complaint about the noise coming from next door.

neutral

"address a complaint"

To deal with or resolve a complaint.

The company promises to address all customer complaints promptly.

formal

"a litany of complaints"

A long and tedious series of complaints.

He presented a litany of complaints about the restaurant's food and service.

neutral

"no complaint"

No reason to be dissatisfied; everything is satisfactory.

The hotel room was excellent, no complaint at all.

neutral

"a minor complaint"

A small or insignificant complaint.

My only minor complaint is that the coffee was a bit cold.

neutral

"the usual complaints"

Common or predictable complaints.

When it rains, we always hear the usual complaints about public transport delays.

neutral

"complain bitterly"

To complain in a very strong or angry way.

She complained bitterly about the unfair treatment she received.

neutral

"to air one's complaints"

To express one's complaints publicly or to a group.

He used the meeting as an opportunity to air his complaints about management.

neutral

"a formal complaint"

A complaint made officially, often in writing, to an authority.

If the issue isn't resolved, I'll have to file a formal complaint.

formal

Padrões de frases

A1

I have a complaint.

I have a complaint about the food.

A2

She made a complaint about [something].

She made a complaint about the noise.

B1

[Someone] lodged a complaint with [someone/some organization].

The customer lodged a complaint with the manager.

B1

There was a complaint regarding [something].

There was a complaint regarding the service.

B2

We received numerous complaints about [something].

We received numerous complaints about the delay.

B2

The main complaint is that [clause].

The main complaint is that the product doesn't work as advertised.

C1

The company addressed the complaints by [verb-ing].

The company addressed the complaints by offering refunds.

C1

He has a recurring complaint about [something].

He has a recurring complaint about his back pain.

Família de palavras

Substantivos

complaint a statement expressing dissatisfaction, resentment, or pain
complainant a person who makes a formal complaint

Verbos

complain to express dissatisfaction or annoyance about something

Adjetivos

complaining expressing feelings of dissatisfaction or annoyance
complains often used to describe someone who frequently complains

Como usar

A 'complaint' is generally used in formal or semi-formal contexts. It's often followed by 'about' when referring to the subject of dissatisfaction. For example, 'She made a complaint about the noisy neighbors.' When referring to a formal legal document, it's typically preceded by 'a' or 'the' and followed by 'against'. For instance, 'The company filed a complaint against its former employee.' In a medical context, it can be used with 'of' to describe symptoms, such as 'He has a complaint of persistent headaches.'

Erros comuns

1. **Using 'complaint' as a verb**: 'Complaint' is a noun. The verb form is 'complain'. Incorrect: 'I will complaint to the manager.' Correct: 'I will complain to the manager.' or 'I will make a complaint to the manager.' 2. **Incorrect prepositions**: While 'about' is common, using 'for' or 'on' instead of 'about' can be incorrect. Incorrect: 'He had a complaint for the service.' Correct: 'He had a complaint about the service.' 3. **Confusing 'complaint' with 'complain'**: These are different parts of speech. 'Complain' is the act, and 'complaint' is the statement or grievance itself. Incorrect: 'My main complain is the price.' Correct: 'My main complaint is the price.'

Dicas

Understand the Core Meaning

A complaint is about expressing dissatisfaction. Think of it as telling someone you're unhappy about something.

Identify Synonyms

Consider words like 'grievance,' 'objection,' 'protest,' or 'grumble.' These can help you grasp the nuances of complaint.

Practice with Contextual Sentences

Try forming sentences using 'complaint' in different scenarios, e.g., 'I have a complaint about the slow service,' or 'She filed a formal complaint.'

Distinguish from 'Complain'

Remember that 'complaint' is a noun, referring to the statement itself, while 'complain' is a verb, meaning to express dissatisfaction.

Look for Collocations

Note common phrases like 'make a complaint,' 'lodge a complaint,' or 'receive a complaint.' This helps with natural usage.

Cultural Nuances of Complaining

In some cultures, making a direct complaint might be considered impolite. Be aware of these differences when communicating.

Explore Different Meanings

Recall that complaint can also refer to a legal document or a medical ailment, like 'a heart complaint.' Expand your understanding beyond the primary definition.

Analyze Etymology

Understanding the origin of the word (from Old French 'complainte') can provide deeper insight into its evolution and meaning.

Use Flashcards or Spaced Repetition

Create flashcards with 'complaint' on one side and its definition, synonyms, and example sentences on the other. Review them regularly.

Engage in Role-Playing

Practice scenarios where you would need to make or respond to a complaint. This active learning solidifies your understanding and usage.

Memorize

Mnemônico

Imagine a **COMPLAIN**ing client **P**ointing **L**azily **A**t **I**nadequate **N**ew **T**oasters.

Associação visual

Picture a customer at a service desk, a huge red speech bubble above their head filled with angry words like 'broken,' 'slow,' and 'unacceptable.' They're pointing dramatically at a product, and the person behind the desk looks exasperated. This visually represents the act and meaning of a 'complaint.'

Word Web

grievance protest objection criticism displeasure

Desafio

Think of three different situations where someone might make a complaint. For each situation, try to use the word 'complaint' in a sentence that accurately reflects its meaning.

Pratique na vida real

Contextos reais

Customer Service: When you're unhappy with a product or service and you contact the company to express your dissatisfaction.

  • I'd like to make a complaint about...
  • I'm calling to complain about...
  • My main complaint is...

Workplace: When an employee has an issue with a colleague, management, or working conditions and formally raises it.

  • I need to file a formal complaint.
  • There have been several complaints about this.
  • My complaint concerns...

Medical: When describing symptoms or pain to a doctor.

  • My chief complaint is...
  • I have a new complaint.
  • What are your complaints today?

Legal: A formal document filed in court to initiate a lawsuit.

  • The plaintiff filed a complaint against...
  • The complaint alleges...
  • A civil complaint was issued.

Everyday Life: Expressing general dissatisfaction about a situation, often informally.

  • I have a lot of complaints about the weather.
  • He's always full of complaints.
  • What's your biggest complaint about living here?

Iniciadores de conversa

"Have you ever had to make a formal complaint about something? What was it about?"

"What's the most common complaint you hear from people in your city/country?"

"Imagine you're at a restaurant and your food is terrible. What's your approach to making a complaint?"

"Do you think it's important to complain when you're not satisfied, or is it better to just let it go?"

"What's the difference between a constructive complaint and just grumbling?"

Temas para diário

Describe a time when you made a complaint and it was resolved satisfactorily. What was the outcome?

Write about a situation where you felt you *should* have made a complaint but didn't. What held you back?

Reflect on a time someone made a complaint to you. How did you react? How could you have handled it better?

Consider the phrase 'constant complaints.' What kind of person might be described this way? What are the pros and cons of being such a person?

If you could file a complaint about one global issue, what would it be and why?

Perguntas frequentes

10 perguntas

Some common synonyms for 'complaint' include grievance, protest, objection, grumble, lament, and discontent. The best synonym depends on the specific context.

Yes, absolutely! In a medical context, a 'complaint' refers to a symptom or an ailment that a patient experiences. For example, 'The patient's main complaint was a persistent headache.'

'Complaint' is a noun, referring to the statement itself (e.g., 'She filed a complaint'). 'Complain' is a verb, referring to the act of expressing dissatisfaction (e.g., 'He likes to complain about the weather').

There are many ways to form a complaint. You can use phrases like 'I'd like to make a complaint about...', 'I'm not satisfied with...', 'There's a problem with...', or 'I have a complaint regarding...'. Being clear and specific is key.

While 'complaint' often carries a negative connotation because it expresses dissatisfaction, it's not always entirely negative. Sometimes, a complaint can lead to positive change or improvement if it's addressed constructively.

Yes, you can. A 'complaint' can refer to both significant issues and minor annoyances. For instance, 'My only complaint about the hotel was the slow Wi-Fi' is perfectly acceptable.

A 'formal complaint' is a written or officially documented statement of dissatisfaction, often made through a specific procedure or channel, such as to a company's customer service department or a legal body.

When responding to a complaint, it's important to listen empathetically, apologize if necessary, acknowledge the issue, and then offer a solution or explain what steps will be taken to resolve it.

The word 'complaint' comes from the Old French word 'compleinte,' which means 'lamentation, plaint, or grievance.' It ultimately derives from the Latin verb 'complanare,' meaning 'to bewail loudly.'

Yes, a 'complaint' can definitely be about a person. For example, 'I have a complaint about my coworker's disruptive behavior' is a common usage.

Teste-se 174 perguntas

fill blank A1

I have a ___ about the loud music.

Correto! Quase. Resposta certa: complaint

A 'complaint' is a statement expressing dissatisfaction. The loud music is causing dissatisfaction.

fill blank A1

She made a ___ to the manager about the cold food.

Correto! Quase. Resposta certa: complaint

When food is cold and unsatisfactory, a 'complaint' is made to express this.

fill blank A1

My biggest ___ is that I have to wake up early.

Correto! Quase. Resposta certa: complaint

Waking up early is something the speaker is unhappy about, so it's a 'complaint'.

fill blank A1

He wrote a ___ letter to the company.

Correto! Quase. Resposta certa: complaint

If someone is unhappy with a company, they would write a 'complaint' letter.

fill blank A1

The customer had a ___ about the slow service.

Correto! Quase. Resposta certa: complaint

Slow service can cause dissatisfaction, leading to a 'complaint'.

fill blank A1

Do you have any ___ about your new phone?

Correto! Quase. Resposta certa: complaints

The question is asking if there are any dissatisfactions with the new phone, hence 'complaints'.

multiple choice A1

My mom has a about the cold weather.

Correto! Quase. Resposta certa: complaint

A complaint is a statement expressing dissatisfaction. In this sentence, the mother is not happy with the cold weather.

multiple choice A1

The customer made a about the bad food.

Correto! Quase. Resposta certa: complaint

The customer is not happy with the food, so they made a complaint.

multiple choice A1

He has a about his knee hurting.

Correto! Quase. Resposta certa: complaint

A complaint can refer to a medical ailment. His knee hurting is a medical ailment.

true false A1

A complaint means you are very happy.

Correto! Quase. Resposta certa: Falso

A complaint means you are unhappy or dissatisfied.

true false A1

If you don't like something, you can make a complaint.

Correto! Quase. Resposta certa: Verdadeiro

A complaint is a statement expressing dissatisfaction, so if you don't like something, you can make a complaint.

true false A1

My stomach ache is a kind of complaint.

Correto! Quase. Resposta certa: Verdadeiro

A complaint can refer to a medical ailment, and a stomach ache is a medical ailment.

listening A1

The speaker is not happy with the food.

Correto! Quase. Resposta certa: I have a complaint about the food.
Correto! Quase. Resposta certa:
listening A1

She told the manager about something she didn't like.

Correto! Quase. Resposta certa: She made a complaint to the manager.
Correto! Quase. Resposta certa:
listening A1

The speaker thinks the room is too cold.

Correto! Quase. Resposta certa: My complaint is that it's too cold in here.
Correto! Quase. Resposta certa:
speaking A1

Read this aloud:

I have a complaint.

Focus: complaint

Correto! Quase. Resposta certa:
speaking A1

Read this aloud:

This is my complaint.

Focus: This

Correto! Quase. Resposta certa:
speaking A1

Read this aloud:

What is your complaint?

Focus: What

Correto! Quase. Resposta certa:
writing A1

Write a short sentence about something you don't like. Use the word 'complaint'.

Well written! Good try! Check the sample answer below.

Sample answer

I have a complaint about the noisy dog next door.

Correto! Quase. Resposta certa:
writing A1

Imagine you received a toy that was broken. Write one sentence using the word 'complaint' about the broken toy.

Well written! Good try! Check the sample answer below.

Sample answer

My complaint is that the toy is broken.

Correto! Quase. Resposta certa:
writing A1

You went to a restaurant and the food was cold. Write a simple sentence to express your dissatisfaction, using the word 'complaint'.

Well written! Good try! Check the sample answer below.

Sample answer

My complaint is about the cold food.

Correto! Quase. Resposta certa:
reading A1

What is the sister's complaint about?

Read this passage:

My sister bought a new book. She likes it very much. But there is a small problem. One page is missing. She has a complaint about the missing page.

What is the sister's complaint about?

Correto! Quase. Resposta certa: A page is missing.

The passage says, 'One page is missing. She has a complaint about the missing page.'

Correto! Quase. Resposta certa: A page is missing.

The passage says, 'One page is missing. She has a complaint about the missing page.'

reading A1

What was the man's complaint?

Read this passage:

Tom went to the store to buy milk. He saw a man who looked sad. The man said, 'I have a complaint. My shoes are too small.' Tom felt sorry for him.

What was the man's complaint?

Correto! Quase. Resposta certa: His shoes were too small.

The man said, 'I have a complaint. My shoes are too small.'

Correto! Quase. Resposta certa: His shoes were too small.

The man said, 'I have a complaint. My shoes are too small.'

reading A1

What is Maria's complaint about her new phone?

Read this passage:

Maria loves her new phone. It is fast and has a good camera. But sometimes, the battery dies very quickly. She has a small complaint about the battery life.

What is Maria's complaint about her new phone?

Correto! Quase. Resposta certa: The battery dies quickly.

The passage states, 'But sometimes, the battery dies very quickly. She has a small complaint about the battery life.'

Correto! Quase. Resposta certa: The battery dies quickly.

The passage states, 'But sometimes, the battery dies very quickly. She has a small complaint about the battery life.'

sentence order A1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: I have a complaint.

This sentence expresses dissatisfaction. The order is 'Subject + Verb + Article + Noun'.

sentence order A1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: The food is bad. This is my complaint.

These two sentences are simple and express a reason for dissatisfaction. The first sentence states the problem, and the second identifies it as a complaint.

sentence order A1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: He made a complaint about the noise.

This sentence indicates someone expressed dissatisfaction about something. The structure is 'Subject + Verb + Article + Noun + Preposition + Article + Noun'.

fill blank A2

The customer made a ___ about the slow service.

Correto! Quase. Resposta certa: complaint

A complaint is a statement of dissatisfaction.

fill blank A2

My mother has a ___ about her knee pain.

Correto! Quase. Resposta certa: complaint

In this context, 'complaint' refers to a medical ailment.

fill blank A2

He wrote a formal ___ to the company about the broken product.

Correto! Quase. Resposta certa: complaint

A formal complaint is a common way to express dissatisfaction to a company.

fill blank A2

The teacher received a ___ from a parent about the homework.

Correto! Quase. Resposta certa: complaint

Parents sometimes express dissatisfaction with school-related matters.

fill blank A2

The only ___ I have is that the coffee is cold.

Correto! Quase. Resposta certa: complaint

This sentence expresses a minor dissatisfaction.

fill blank A2

She filed a ___ with the police about the noise.

Correto! Quase. Resposta certa: complaint

Filing a complaint with the police means formally reporting an issue.

multiple choice A2

My friend made a __________ about the cold food at the restaurant.

Correto! Quase. Resposta certa: complaint

A 'complaint' is a statement expressing dissatisfaction. In this context, the food was cold, so someone would express dissatisfaction.

multiple choice A2

The customer had a __________ about the broken toy.

Correto! Quase. Resposta certa: complaint

If a toy is broken, a customer would likely express dissatisfaction, which is a 'complaint'.

multiple choice A2

I called the company to make a __________ about the slow internet.

Correto! Quase. Resposta certa: complaint

Slow internet is a problem, so calling to express dissatisfaction about it is making a 'complaint'.

true false A2

If you are happy with something, you make a complaint.

Correto! Quase. Resposta certa: Falso

A complaint is made when you are unhappy or dissatisfied, not when you are happy.

true false A2

A complaint is a way to say you don't like something.

Correto! Quase. Resposta certa: Verdadeiro

The definition of complaint includes expressing dissatisfaction, which means you don't like something.

true false A2

You can make a complaint about bad service.

Correto! Quase. Resposta certa: Verdadeiro

Bad service causes dissatisfaction, and expressing dissatisfaction is making a complaint.

listening A2

The person is unhappy with the room.

Correto! Quase. Resposta certa: I want to make a complaint about the noisy room.
Correto! Quase. Resposta certa:
listening A2

Something is wrong with the phone.

Correto! Quase. Resposta certa: She has a complaint about her new phone.
Correto! Quase. Resposta certa:
listening A2

The internet is not fast enough.

Correto! Quase. Resposta certa: My main complaint is the slow internet.
Correto! Quase. Resposta certa:
speaking A2

Read this aloud:

I have a complaint.

Focus: complaint

Correto! Quase. Resposta certa:
speaking A2

Read this aloud:

What is your complaint?

Focus: what is your complaint

Correto! Quase. Resposta certa:
speaking A2

Read this aloud:

I want to make a complaint about the food.

Focus: make a complaint

Correto! Quase. Resposta certa:
writing A2

Write a short email (2-3 sentences) to a customer service representative about a problem you have with a new product. Use the word 'complaint'.

Well written! Good try! Check the sample answer below.

Sample answer

Dear Customer Service, I have a complaint about the new blender I bought. It doesn't work correctly. Can you help me?

Correto! Quase. Resposta certa:
writing A2

Imagine you are at a restaurant and the food is not good. Write a short sentence to the waiter to make a complaint.

Well written! Good try! Check the sample answer below.

Sample answer

Excuse me, I have a complaint. This soup is cold.

Correto! Quase. Resposta certa:
writing A2

Think about something you don't like at school or work. Write one sentence using the word 'complaint' to describe it.

Well written! Good try! Check the sample answer below.

Sample answer

My main complaint about my job is the long hours.

Correto! Quase. Resposta certa:
reading A2

Why did Sarah go back to the store?

Read this passage:

Sarah went to the store and bought a new phone. When she got home, she found that the screen was cracked. She was very upset. She decided to go back to the store and make a complaint about the damaged phone.

Why did Sarah go back to the store?

Correto! Quase. Resposta certa: To make a complaint about her phone.

The passage states that 'She decided to go back to the store and make a complaint about the damaged phone.'

Correto! Quase. Resposta certa: To make a complaint about her phone.

The passage states that 'She decided to go back to the store and make a complaint about the damaged phone.'

reading A2

What was Mark's main complaint?

Read this passage:

Mark felt very sick. He had a headache and a cough. He went to the doctor. The doctor listened to his chest and said, 'You have a cold.' Mark's main complaint was feeling tired all the time.

What was Mark's main complaint?

Correto! Quase. Resposta certa: Feeling tired all the time.

The passage says, 'Mark's main complaint was feeling tired all the time.'

Correto! Quase. Resposta certa: Feeling tired all the time.

The passage says, 'Mark's main complaint was feeling tired all the time.'

reading A2

Why was the woman angry?

Read this passage:

The bus was late again today. Many passengers were waiting at the bus stop. One woman said, 'I'm going to write a complaint to the bus company.' She was angry because the bus is often late.

Why was the woman angry?

Correto! Quase. Resposta certa: The bus was often late.

The passage states, 'She was angry because the bus is often late.'

Correto! Quase. Resposta certa: The bus was often late.

The passage states, 'She was angry because the bus is often late.'

sentence order A2

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: She made a complaint about the food.

This sentence structure is common for expressing a complaint. 'She made a complaint' is a set phrase.

sentence order A2

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: The customer had a complaint.

This is a simple sentence indicating a customer's dissatisfaction.

sentence order A2

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: My complaint is too loud.

This sentence uses 'complaint' to refer to a specific issue that is causing a problem (e.g., a noise complaint).

fill blank B1

The customer filed a strong ___ about the poor service.

Correto! Quase. Resposta certa: complaint

A 'complaint' is a statement of dissatisfaction, which fits the context of poor service.

fill blank B1

If you have any ___, please speak to the manager.

Correto! Quase. Resposta certa: complaints

'Complaints' refers to expressions of dissatisfaction, which you would discuss with a manager.

fill blank B1

Her main ___ was that the concert started too late.

Correto! Quase. Resposta certa: complaint

Expressing that something started too late indicates dissatisfaction, making 'complaint' the correct choice.

fill blank B1

The company received many ___ regarding the faulty product.

Correto! Quase. Resposta certa: complaints

A 'faulty product' would typically lead to expressions of dissatisfaction, hence 'complaints'.

fill blank B1

He had a minor ___ about the food being cold.

Correto! Quase. Resposta certa: complaint

Food being cold is a reason for dissatisfaction, so 'complaint' is the appropriate word.

fill blank B1

The hotel staff tried to resolve every customer ___ quickly.

Correto! Quase. Resposta certa: complaint

Hotel staff often resolve customer 'complaints' to ensure guest satisfaction.

multiple choice B1

Choose the best synonym for 'complaint' in the context of expressing dissatisfaction.

Correto! Quase. Resposta certa: grievance

A 'grievance' is a formal complaint, often related to unfair treatment, making it the closest synonym for 'complaint' when expressing dissatisfaction.

multiple choice B1

Which of these situations would most likely lead to a 'complaint' about a product?

Correto! Quase. Resposta certa: The product was broken when it arrived and didn't work.

A 'complaint' is a statement of dissatisfaction. A broken product would definitely cause dissatisfaction.

multiple choice B1

If someone has a 'complaint' about a loud neighbor, what are they likely expressing?

Correto! Quase. Resposta certa: Annoyance or unhappiness about the noise.

A 'complaint' about a neighbor's noise indicates dissatisfaction or annoyance with their behavior.

true false B1

A 'complaint' can sometimes refer to a medical problem.

Correto! Quase. Resposta certa: Verdadeiro

The definition states that 'complaint' can also refer to a specific medical ailment, such as 'a chest complaint'.

true false B1

If you are very happy with a service, you would typically make a 'complaint'.

Correto! Quase. Resposta certa: Falso

A 'complaint' expresses dissatisfaction, not happiness or satisfaction.

true false B1

A formal 'complaint' can be a legal document.

Correto! Quase. Resposta certa: Verdadeiro

The definition mentions that a 'complaint' can refer to a formal legal document.

listening B1

Think about what kind of document someone would file for a problem with a product.

Correto! Quase. Resposta certa: The customer filed a formal complaint about the faulty product.
Correto! Quase. Resposta certa:
listening B1

Consider what would bother someone from a neighbor's house.

Correto! Quase. Resposta certa: Her main complaint was the loud music coming from next door.
Correto! Quase. Resposta certa:
listening B1

What kind of problem would lead someone to visit a doctor?

Correto! Quase. Resposta certa: He had a complaint of a persistent cough, so he went to see a doctor.
Correto! Quase. Resposta certa:
speaking B1

Read this aloud:

I need to make a complaint about the service.

Focus: complaint (kom-PLAYNT), service (SUR-vis)

Correto! Quase. Resposta certa:
speaking B1

Read this aloud:

What is your main complaint regarding the new policy?

Focus: complaint (kom-PLAYNT), policy (POL-uh-see)

Correto! Quase. Resposta certa:
speaking B1

Read this aloud:

The doctor listened carefully to her complaint about the pain.

Focus: complaint (kom-PLAYNT), listened (LIS-uhnd), pain (PAYN)

Correto! Quase. Resposta certa:
writing B1

Imagine you bought a new phone, and it stopped working after a week. Write a short email to the store to make a complaint. Include what happened and what you would like them to do.

Well written! Good try! Check the sample answer below.

Sample answer

Dear Store Manager, I am writing to express my dissatisfaction with a phone I purchased last week. The phone has stopped working completely. I would like to request a replacement or a full refund. Sincerely, [Your Name]

Correto! Quase. Resposta certa:
writing B1

Describe a time when you had to make a complaint about something. What was the situation, and how did you resolve it?

Well written! Good try! Check the sample answer below.

Sample answer

Last month, I ordered a new chair online, but when it arrived, one of the legs was broken. I contacted customer service and explained the problem. They were very helpful and sent me a new chair within a few days. I was happy with how they resolved my complaint.

Correto! Quase. Resposta certa:
writing B1

Think about a service you use regularly, like a bus service or a coffee shop. If you had a minor complaint about it, what would it be and how would you politely express it?

Well written! Good try! Check the sample answer below.

Sample answer

I use the bus service every day, and my minor complaint would be that the buses are sometimes late, especially in the mornings. I would politely suggest that they could try to improve their punctuality to help people get to work on time.

Correto! Quase. Resposta certa:
reading B1

What was Sarah's complaint about?

Read this passage:

Sarah was very unhappy with her new internet service. The connection was slow, and it often disconnected. She decided to call the company to make a complaint. She explained the issues patiently, and the customer service representative promised to send a technician to fix the problem.

What was Sarah's complaint about?

Correto! Quase. Resposta certa: The slow and unreliable internet connection.

The passage states that 'The connection was slow, and it often disconnected,' which indicates her complaint was about the internet service's performance.

Correto! Quase. Resposta certa: The slow and unreliable internet connection.

The passage states that 'The connection was slow, and it often disconnected,' which indicates her complaint was about the internet service's performance.

reading B1

What did Mark do when he had a problem with his shoes?

Read this passage:

Mark bought a new pair of shoes, but after only two weeks, the sole started to come off. He went back to the shop with his receipt to make a complaint. The manager apologized and offered him a new pair of shoes or a full refund.

What did Mark do when he had a problem with his shoes?

Correto! Quase. Resposta certa: He went back to the shop to complain.

The passage clearly states, 'He went back to the shop with his receipt to make a complaint.'

Correto! Quase. Resposta certa: He went back to the shop to complain.

The passage clearly states, 'He went back to the shop with his receipt to make a complaint.'

reading B1

Why was a formal complaint filed against the restaurant?

Read this passage:

A formal complaint was filed against the restaurant due to several reports of poor food quality. The health inspector visited the establishment to investigate the claims and ensure that proper food safety standards were being followed.

Why was a formal complaint filed against the restaurant?

Correto! Quase. Resposta certa: For poor food quality.

The passage explicitly mentions 'several reports of poor food quality' as the reason for the formal complaint.

Correto! Quase. Resposta certa: For poor food quality.

The passage explicitly mentions 'several reports of poor food quality' as the reason for the formal complaint.

sentence order B1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: A customer made a complaint about the service.

This sentence structure (Subject-Verb-Object-Prepositional Phrase) is common in English. 'A customer' is the subject, 'made' is the verb, 'a complaint' is the object, and 'about the service' explains what the complaint was regarding.

sentence order B1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: They filed a formal complaint against the company.

The correct order is Subject (They) + Verb (filed) + Object (a formal complaint) + Prepositional Phrase (against the company).

sentence order B1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: Her main complaint was back pain.

The sentence begins with the possessive pronoun 'Her' followed by 'main complaint' as the subject. The verb 'was' connects it to the predicate 'back pain', which describes the nature of the complaint.

fill blank B2

The customer filed a formal ___ about the faulty product.

Correto! Quase. Resposta certa: complaint

A 'complaint' is a statement of dissatisfaction, which fits the context of a faulty product.

fill blank B2

Despite her constant ___, the problem remained unresolved.

Correto! Quase. Resposta certa: complaint

The word 'complaint' implies persistent dissatisfaction, aligning with the idea of an unresolved problem.

fill blank B2

He had a minor ___ about the food, but he still ate it.

Correto! Quase. Resposta certa: complaint

A 'complaint' expresses dissatisfaction, even if minor, about something like food.

fill blank B2

The company takes every customer ___ seriously to improve their services.

Correto! Quase. Resposta certa: complaint

Companies address 'complaints' to enhance their services and customer satisfaction.

fill blank B2

Her biggest ___ was about the lack of communication from the project manager.

Correto! Quase. Resposta certa: complaint

A 'complaint' is a common way to express dissatisfaction regarding professional communication issues.

fill blank B2

If you have any further ___, please contact our support team.

Correto! Quase. Resposta certa: complaints

This sentence refers to ongoing issues or dissatisfaction, making 'complaints' the most suitable word.

multiple choice B2

The customer filed a formal _____ about the faulty product.

Correto! Quase. Resposta certa: complaint

A 'complaint' is a statement expressing dissatisfaction, often formally, about a product or service.

multiple choice B2

Despite numerous _____ about the noise, the neighbors continued their late-night parties.

Correto! Quase. Resposta certa: complaints

'Complaints' plural is appropriate here as it refers to multiple expressions of dissatisfaction regarding the noise.

multiple choice B2

Her main _____ was that the company had not responded to her emails.

Correto! Quase. Resposta certa: complaint

A 'complaint' in this context refers to her specific grievance or dissatisfaction.

true false B2

A complaint can be a formal legal document.

Correto! Quase. Resposta certa: Verdadeiro

The definition states that a complaint 'can also refer to a formal legal document'.

true false B2

Expressing satisfaction is a form of complaint.

Correto! Quase. Resposta certa: Falso

A complaint expresses 'dissatisfaction, resentment, or pain', not satisfaction.

true false B2

A medical ailment can be referred to as a complaint.

Correto! Quase. Resposta certa: Verdadeiro

The definition notes that a complaint 'can also refer to ... a specific medical ailment'.

listening B2

Think about the formal process of expressing dissatisfaction.

Correto! Quase. Resposta certa: The customer lodged a formal complaint regarding the faulty product.
Correto! Quase. Resposta certa:
listening B2

Consider informal expressions of dissatisfaction.

Correto! Quase. Resposta certa: Her constant complaints about the weather are quite tiresome.
Correto! Quase. Resposta certa:
listening B2

Focus on the medical context of the word.

Correto! Quase. Resposta certa: The doctor noted the patient's complaint of persistent headaches.
Correto! Quase. Resposta certa:
speaking B2

Read this aloud:

I need to file a complaint about the poor service I received.

Focus: complaint (kom-PLAYNT)

Correto! Quase. Resposta certa:
speaking B2

Read this aloud:

What is your main complaint regarding the new policy?

Focus: complaint (kom-PLAYNT)

Correto! Quase. Resposta certa:
speaking B2

Read this aloud:

He expressed a complaint about the noise from the construction site.

Focus: expressed (ex-PRESD), complaint (kom-PLAYNT)

Correto! Quase. Resposta certa:
writing B2

Imagine you recently purchased a new electronic device, and it stopped working after only a week. Write a formal complaint letter to the manufacturer, explaining the issue and requesting a replacement or refund. Include details about the purchase and the problem encountered.

Well written! Good try! Check the sample answer below.

Sample answer

Dear [Manufacturer Name], I am writing to express my extreme dissatisfaction with the [Product Name] that I purchased on [Date of Purchase] from [Store Name]. The device, model number [Model Number], stopped functioning correctly after only one week of use. I believe this product is faulty, and I am requesting either a full refund or a replacement under the terms of the warranty. Sincerely, [Your Name]

Correto! Quase. Resposta certa:
writing B2

You are a customer service representative responding to a customer's complaint about a delayed delivery. Write an email acknowledging their complaint, apologizing for the inconvenience, and outlining the steps you will take to resolve the issue. Be polite and professional.

Well written! Good try! Check the sample answer below.

Sample answer

Dear [Customer Name], Thank you for reaching out to us regarding the delayed delivery of your recent order. I sincerely apologize for the inconvenience this has caused you. We understand your frustration, and we are actively investigating the whereabouts of your package. We will provide you with a tracking update and a resolution as soon as possible. Sincerely, [Your Name] Customer Service Representative

Correto! Quase. Resposta certa:
writing B2

In your own words, explain the difference between a 'complaint' and a 'criticism.' Provide an example for each to illustrate your explanation.

Well written! Good try! Check the sample answer below.

Sample answer

A complaint usually expresses dissatisfaction with something and often seeks a resolution or a change in a specific situation. For example, 'I have a complaint about the noisy construction outside my window.' Criticism, on the other hand, is more about offering a negative judgment or assessment of something, often with the aim of providing feedback for improvement. For instance, 'The criticism of the new restaurant was that the service was too slow.'

Correto! Quase. Resposta certa:
reading B2

What was the main purpose of the user's formal complaint?

Read this passage:

After numerous attempts to resolve the recurring software bug, the user lodged a formal complaint with the company's technical support department. The complaint detailed the specific errors encountered, the troubleshooting steps already taken, and the impact the bug was having on their work productivity. They expected a prompt response and a permanent solution to the problem.

What was the main purpose of the user's formal complaint?

Correto! Quase. Resposta certa: To provide detailed information about a recurring bug and seek a solution.

The passage clearly states the complaint 'detailed the specific errors encountered' and that they 'expected a prompt response and a permanent solution,' indicating the purpose was to get the bug fixed.

Correto! Quase. Resposta certa: To provide detailed information about a recurring bug and seek a solution.

The passage clearly states the complaint 'detailed the specific errors encountered' and that they 'expected a prompt response and a permanent solution,' indicating the purpose was to get the bug fixed.

reading B2

Based on the passage, what action did the manager decide to take in response to the complaints?

Read this passage:

The restaurant manager reviewed several online complaints about slow service during peak hours. One customer wrote, 'We waited over an hour for our main course, and the waiter seemed overwhelmed.' Another complaint mentioned cold food. The manager realized they needed to adjust staffing levels and retrain some of the new employees to improve customer satisfaction.

Based on the passage, what action did the manager decide to take in response to the complaints?

Correto! Quase. Resposta certa: Adjust staffing levels and retrain employees.

The passage explicitly states, 'The manager realized they needed to adjust staffing levels and retrain some of the new employees to improve customer satisfaction,' as a direct result of reviewing the complaints.

Correto! Quase. Resposta certa: Adjust staffing levels and retrain employees.

The passage explicitly states, 'The manager realized they needed to adjust staffing levels and retrain some of the new employees to improve customer satisfaction,' as a direct result of reviewing the complaints.

reading B2

Which of the following was NOT identified as a common complaint in the survey?

Read this passage:

In a recent survey, customers were asked about their most common complaints regarding public transportation. The top three issues reported were infrequent bus schedules, overcrowding during rush hour, and a lack of cleanliness on some vehicles. These complaints highlight areas where significant improvements are needed to enhance the overall commuter experience.

Which of the following was NOT identified as a common complaint in the survey?

Correto! Quase. Resposta certa: High ticket prices.

The passage lists 'infrequent bus schedules, overcrowding during rush hour, and a lack of cleanliness on some vehicles' as the top three issues. High ticket prices are not mentioned.

Correto! Quase. Resposta certa: High ticket prices.

The passage lists 'infrequent bus schedules, overcrowding during rush hour, and a lack of cleanliness on some vehicles' as the top three issues. High ticket prices are not mentioned.

sentence order B2

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: The customer filed a complaint about the faulty product.

This exercise tests the correct grammatical order of words to form a coherent sentence about a customer expressing dissatisfaction.

sentence order B2

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: Her constant complaints about the weather were tiring.

This exercise assesses the ability to arrange words into a meaningful sentence describing someone's repeated expressions of dissatisfaction.

sentence order B2

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: The doctor noted down the patient's main complaint.

This exercise checks the user's understanding of sentence structure when referring to a medical ailment as a 'complaint'.

fill blank C1

The company received numerous customer _______ about the faulty product.

Correto! Quase. Resposta certa: complaints

The context implies dissatisfaction, making 'complaints' the most suitable word.

fill blank C1

Despite repeated attempts to resolve the issue, his _______ about the service remained unaddressed.

Correto! Quase. Resposta certa: complaint

The sentence indicates an unresolved negative issue, fitting the definition of 'complaint'.

fill blank C1

The doctor listened patiently to the patient's _______ of persistent headaches.

Correto! Quase. Resposta certa: complaint

In a medical context, 'complaint' refers to a reported ailment or symptom.

fill blank C1

Filing a formal _______ against the landlord requires substantial evidence.

Correto! Quase. Resposta certa: complaint

A 'formal complaint' is a standard legal term for expressing dissatisfaction through official channels.

fill blank C1

Her constant _______ about the workload began to affect team morale.

Correto! Quase. Resposta certa: complaining

The word 'complaining' is the gerund form of 'complaint' and fits the context of ongoing dissatisfaction.

fill blank C1

The consumer rights organization handles numerous _______ regarding unfair business practices.

Correto! Quase. Resposta certa: complaints

Consumer rights organizations typically address grievances and expressions of dissatisfaction, which are 'complaints'.

multiple choice C1

The company received numerous customer ______ about the faulty product.

Correto! Quase. Resposta certa: complaints

Complaints are expressions of dissatisfaction. The context of a faulty product indicates dissatisfaction.

multiple choice C1

Despite her persistent ______ of a headache, the doctor couldn't find any underlying medical issue.

Correto! Quase. Resposta certa: complaint

In a medical context, 'complaint' can refer to a specific ailment or symptom reported by a patient.

multiple choice C1

The legal team filed a formal ______ against the defendant for breach of contract.

Correto! Quase. Resposta certa: complaint

In a legal context, a 'complaint' is a formal document initiating a lawsuit.

true false C1

A 'complaint' can only refer to a verbal expression of dissatisfaction.

Correto! Quase. Resposta certa: Falso

A complaint can be verbal, written (like a legal document), or even refer to a physical ailment.

true false C1

If a customer expresses delight with a product, they are making a complaint.

Correto! Quase. Resposta certa: Falso

A complaint expresses dissatisfaction, not delight.

true false C1

A doctor might ask a patient about their main 'complaint' to understand their symptoms.

Correto! Quase. Resposta certa: Verdadeiro

In a medical context, 'complaint' refers to the primary symptom or ailment a patient is experiencing.

listening C1

Listen for the action taken by the customer and where it was directed.

Correto! Quase. Resposta certa: The customer lodged a formal complaint with the company's head office after repeated attempts to resolve the issue directly failed.
Correto! Quase. Resposta certa:
listening C1

Focus on the nature of the complaints and their impact.

Correto! Quase. Resposta certa: Her constant complaints about the minor inconveniences began to wear thin on her colleagues, affecting team morale.
Correto! Quase. Resposta certa:
listening C1

Pay attention to the person's reaction to pain.

Correto! Quase. Resposta certa: Despite the severe pain, he refused to make a single complaint, displaying remarkable resilience.
Correto! Quase. Resposta certa:
speaking C1

Read this aloud:

Can you articulate the specific points of your complaint regarding the service you received?

Focus: articulate, specific, complaint, service, received

Correto! Quase. Resposta certa:
speaking C1

Read this aloud:

How would you diplomatically handle a situation where a colleague has a recurring complaint about a team process?

Focus: diplomatically, handle, recurring, complaint, team process

Correto! Quase. Resposta certa:
speaking C1

Read this aloud:

If you were to file an official complaint, what evidence would you gather to support your claims?

Focus: file, official, complaint, evidence, support, claims

Correto! Quase. Resposta certa:
writing C1

You recently purchased a new smart home device, but it has not been working as advertised. Write a formal complaint letter to the manufacturer, detailing the issues you've experienced and requesting a resolution. Ensure your tone is firm but professional.

Well written! Good try! Check the sample answer below.

Sample answer

Dear [Manufacturer Name] Customer Service, I am writing to express my profound dissatisfaction with the smart home device, model [Model Number], purchased on [Date of Purchase] from [Retailer Name]. Since its acquisition, the device has consistently malfunctioned, failing to connect to my home network and executing programmed commands erratically. This is a significant deviation from the advertised capabilities and has rendered the product unusable. I kindly request a full refund or a replacement device that functions as expected under the terms of the product warranty. I look forward to your prompt response and a satisfactory resolution to this matter. Sincerely, [Your Name]

Correto! Quase. Resposta certa:
writing C1

Imagine you are a customer service representative. You have just received a lengthy and emotionally charged complaint from a customer about a faulty product. Draft an email response that acknowledges their frustration, apologizes for the inconvenience, and outlines the steps you will take to resolve the issue.

Well written! Good try! Check the sample answer below.

Sample answer

Dear [Customer Name], Thank you for reaching out to us. I sincerely apologize for the frustration and inconvenience you've experienced with your recent purchase. I understand how disheartening it can be when a product doesn't meet expectations, and I truly regret that you've had such a negative experience. Please be assured that I am taking your complaint very seriously. I have initiated an immediate investigation into the issues you've described. I will personally oversee the process and will be in touch within 24-48 hours with a detailed plan for resolving this situation to your satisfaction. We value your business and are committed to ensuring you have a positive experience with our products. Sincerely, [Your Name] Customer Service Representative

Correto! Quase. Resposta certa:
writing C1

Write a short opinion piece (approximately 150-200 words) for a local newspaper about the most common complaints you hear regarding public transportation in your city. Propose a solution for one of these complaints.

Well written! Good try! Check the sample answer below.

Sample answer

The daily chorus of complaints regarding our city's public transportation system is a familiar tune to many. Chronic delays, particularly during peak hours, and an alarming lack of punctuality are consistently at the forefront of commuters' frustrations. Furthermore, the sheer overcrowding on buses and trains often transforms a simple commute into an uncomfortable ordeal, eroding passenger morale. One pervasive complaint concerns the infrequent scheduling of routes, leading to lengthy waits and missed connections. To address this, the city should consider implementing a dynamic scheduling system, utilizing real-time traffic data and passenger demand to adjust frequency. This could significantly mitigate waiting times and improve overall efficiency, fostering a more positive perception of our public transport services.

Correto! Quase. Resposta certa:
reading C1

What was the primary focus of the plaintiff's formal complaint?

Read this passage:

In a landmark legal case, the plaintiff filed a formal complaint alleging systemic discrimination within the company's hiring practices. The complaint detailed numerous instances where equally or more qualified minority candidates were overlooked in favor of less experienced applicants from the majority group. The legal team presented compelling statistical evidence to support their claim, citing a significant disparity in promotion rates and salary progression for minority employees. This formal complaint initiated a lengthy and contentious legal battle that ultimately led to a substantial settlement and mandated changes to the company's internal policies.

What was the primary focus of the plaintiff's formal complaint?

Correto! Quase. Resposta certa: Systemic discrimination in hiring practices.

The passage explicitly states, 'the plaintiff filed a formal complaint alleging systemic discrimination within the company's hiring practices.'

Correto! Quase. Resposta certa: Systemic discrimination in hiring practices.

The passage explicitly states, 'the plaintiff filed a formal complaint alleging systemic discrimination within the company's hiring practices.'

reading C1

What is the main reason for the residents' exasperation?

Read this passage:

Despite repeated complaints from residents about the persistent noise pollution emanating from the nearby construction site, local authorities have yet to take decisive action. The incessant drilling and heavy machinery operations often extend late into the evening, disrupting sleep and causing considerable distress for those living in the vicinity. Many residents have documented the disturbances with recordings and written testimonies, hoping to compel a response from the city council. The general sentiment among the community is one of growing exasperation and a feeling that their concerns are being ignored.

What is the main reason for the residents' exasperation?

Correto! Quase. Resposta certa: The city council has ignored their complaints about noise pollution.

The passage states, 'local authorities have yet to take decisive action' and 'The general sentiment among the community is one of growing exasperation and a feeling that their concerns are being ignored.'

Correto! Quase. Resposta certa: The city council has ignored their complaints about noise pollution.

The passage states, 'local authorities have yet to take decisive action' and 'The general sentiment among the community is one of growing exasperation and a feeling that their concerns are being ignored.'

reading C1

What was the medical complaint the patient was experiencing?

Read this passage:

A patient presented with a persistent complaint of searing pain in their lower back, radiating down their left leg. This particular medical complaint had been bothering them for several weeks, significantly impacting their mobility and quality of life. After a thorough examination and a series of diagnostic tests, including an MRI, the doctor concluded that the pain was due to a herniated disc compressing the sciatic nerve. Treatment options, including physical therapy and pain management, were discussed to alleviate the debilitating symptoms associated with this specific complaint.

What was the medical complaint the patient was experiencing?

Correto! Quase. Resposta certa: Searing pain in their lower back radiating down their left leg.

The passage clearly states, 'A patient presented with a persistent complaint of searing pain in their lower back, radiating down their left leg.'

Correto! Quase. Resposta certa: Searing pain in their lower back radiating down their left leg.

The passage clearly states, 'A patient presented with a persistent complaint of searing pain in their lower back, radiating down their left leg.'

sentence order C1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: The customer's complaint was detailed regarding the lack of proper service.

This order forms a grammatically correct and coherent sentence describing a detailed customer complaint.

sentence order C1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: She expressed a persistent complaint about pain in her knee.

This order correctly conveys that she voiced a continuous issue regarding her knee pain.

sentence order C1

Toque nas palavras abaixo para montar a frase
Correto! Quase. Resposta certa: He submitted a formal legal complaint against the company.

This order accurately states that he filed a formal legal grievance against the company.

fill blank C2

The incessant noise from the construction site next door became a frequent source of ______ among the residents.

Correto! Quase. Resposta certa: discontent

The context of 'incessant noise' and 'among the residents' suggests a negative feeling, making 'discontent' (a synonym for complaint) the most suitable choice. Elation and gratification are positive, while acquiescence means acceptance.

fill blank C2

Despite numerous assurances, the persistent technical glitches in the software continued to be a significant ______ for the IT department.

Correto! Quase. Resposta certa: grievance

Given the 'persistent technical glitches' and the impact on the 'IT department', 'grievance' (a formal complaint or reason for complaint) fits the context of a recurring problem. Boon is a benefit, panacea is a solution, and quandary is a dilemma, none of which fit as well.

fill blank C2

The consumer rights organization received a deluge of ______ regarding the predatory pricing practices of the new utility company.

Correto! Quase. Resposta certa: lamentations

The phrase 'predatory pricing practices' strongly indicates negative feedback. 'Lamentations' refers to expressions of grief or regret, which aligns with complaints about unfair practices. Eulogies, encomiums, and commendations are all expressions of praise.

fill blank C2

After weeks of bureaucratic inertia, her formal ______ about the delayed permit application finally spurred the municipal office into action.

Correto! Quase. Resposta certa: remonstrance

In the context of 'bureaucratic inertia' and 'spurred the municipal office into action', 'remonstrance' (a forceful protest or complaint) is the most appropriate word for a formal expression of dissatisfaction. Solicitation is a request, appellation is a name, and capitulation is surrender.

fill blank C2

The recurring ______ from a small but vocal faction of shareholders threatened to derail the company's annual general meeting.

Correto! Quase. Resposta certa: dissent

A 'vocal faction of shareholders' trying to 'derail' a meeting implies strong disagreement or complaint. 'Dissent' (the expression or holding of opinions contrary to those previously, officially, or commonly held) fits this scenario perfectly. Acclaim, approbation, and eulogy are all forms of praise or approval.

fill blank C2

Despite his stoic demeanor, the patient's subtle ______ about persistent back pain indicated a more serious underlying condition.

Correto! Quase. Resposta certa: insinuation

The word 'subtle' combined with a 'stoic demeanor' suggests an indirect or hinted complaint rather than an overt one. 'Insinuation' (an unpleasant hint or suggestion of something bad) captures this nuanced expression of discomfort. Allusion is an indirect reference, mutter is to speak unclearly, and groan is a sound of pain, none of which fully capture the 'subtle' and 'indicated' aspect as well as insinuation.

multiple choice C2

The incessant ______ from certain factions regarding the proposed policy changes has reached a fever pitch, making constructive dialogue increasingly difficult.

Correto! Quase. Resposta certa: complaint

The context implies a negative reaction to policy changes, making 'complaint' the most fitting word. 'Acclamation,' 'endorsement,' and 'panegyric' all denote positive affirmations.

multiple choice C2

Despite numerous attempts to address their concerns, the committee continued to receive a deluge of ______ from residents about the persistent noise pollution.

Correto! Quase. Resposta certa: lamentations

'Lamentations' best captures the sense of expressing deep dissatisfaction and sorrow, which aligns with persistent noise pollution. The other options suggest positive feedback.

multiple choice C2

The barrister meticulously prepared a detailed legal ______ outlining the defendant's alleged malfeasance, hoping to secure a favorable judgment.

Correto! Quase. Resposta certa: complaint

In a legal context, a 'complaint' refers to a formal document initiating a lawsuit by stating the plaintiff's grievances. 'Discourse' is general conversation, 'eulogy' is praise, and 'vindication' is the act of clearing blame.

true false C2

A 'complaint' can refer to a physical ailment or illness.

Correto! Quase. Resposta certa: Verdadeiro

The definition states that 'complaint' can refer to a specific medical ailment, such as 'a chest complaint'.

true false C2

If a customer expresses a 'complaint' about a product, they are typically expressing satisfaction.

Correto! Quase. Resposta certa: Falso

A 'complaint' fundamentally expresses dissatisfaction or resentment, not satisfaction.

true false C2

The act of making a 'complaint' always leads to immediate resolution and redress.

Correto! Quase. Resposta certa: Falso

While making a complaint aims for resolution, it doesn't guarantee immediate or any resolution. The process can be lengthy and outcomes vary.

listening C2

Listen for how the word 'complaints' is used in a formal context regarding community issues.

Correto! Quase. Resposta certa: Despite numerous complaints, the local council has yet to address the persistent flooding in the residential area, leading to widespread public outcry.
Correto! Quase. Resposta certa:
listening C2

Focus on the nuance of 'complaint' when discussing artistic critique.

Correto! Quase. Resposta certa: The art critic's most common complaint was the artist's audacious use of clashing colors, which he deemed an affront to traditional aesthetics.
Correto! Quase. Resposta certa:
listening C2

Consider 'complaint' in a professional and investigative setting.

Correto! Quase. Resposta certa: Upon reviewing the financial report, the auditor raised a serious complaint about the lack of transparency in the company's expenditure records, signaling potential irregularities.
Correto! Quase. Resposta certa:
speaking C2

Read this aloud:

Articulate a nuanced response to a customer's complaint about a highly subjective product, such as a gourmet meal, balancing empathy with professional detachment.

Focus: nuanced, subjective, empathy, detachment

Correto! Quase. Resposta certa:
speaking C2

Read this aloud:

Imagine you are a legal counsel drafting a formal complaint. Explain to a layperson the critical elements that transform a general grievance into a legally actionable document.

Focus: critical, elements, transform, grievance, actionable

Correto! Quase. Resposta certa:
speaking C2

Read this aloud:

Discuss the ethical implications of a whistleblower's complaint that exposes significant corporate malfeasance, weighing the public good against potential personal and professional repercussions for the individual.

Focus: ethical, implications, whistleblower's, malfeasance, repercussions

Correto! Quase. Resposta certa:
writing C2

You are a consumer rights advocate drafting an open letter to a major corporation regarding a pervasive and unresolved issue with their flagship product. Articulate a formal and compelling complaint, outlining the problems, their impact on consumers, and proposing concrete solutions. Ensure your tone is authoritative yet constructive.

Well written! Good try! Check the sample answer below.

Sample answer

To the esteemed leadership of [Corporation Name], This open letter serves as a formal complaint regarding the persistent and widely reported malfunctions associated with your flagship product, the 'Innovator 5000'. Despite numerous consumer reports and widespread media scrutiny, the core issues pertaining to battery degradation and software instability remain unaddressed, causing significant inconvenience and financial detriment to your loyal customer base. The lack of transparent communication and tangible remedies has fostered a pervasive sense of discontent and eroded consumer trust. We urge immediate and decisive action to rectify these deficiencies, proposing a comprehensive recall or a free, mandatory hardware upgrade for all affected units, coupled with a transparent communication strategy regarding future product development and customer support. Anything less would represent a dereliction of your corporate accountability.

Correto! Quase. Resposta certa:
writing C2

Draft a formal legal complaint on behalf of a client against a construction company for egregious breaches of contract and shoddy workmanship that led to significant structural damage to their property. Detail the specific clauses violated, the nature of the damage, and the requested compensation.

Well written! Good try! Check the sample answer below.

Sample answer

IN THE DISTRICT COURT OF [COUNTY], STATE OF [STATE] [CLIENT NAME], Plaintiff, v. [CONSTRUCTION COMPANY NAME], Defendant. CIVIL ACTION NO. [NUMBER] COMPLAINT The Plaintiff, [Client Name], by and through undersigned counsel, hereby files this Complaint against the Defendant, [Construction Company Name], for egregious breaches of contract and negligent workmanship. The Defendant's failure to adhere to agreed-upon specifications, as outlined in Article 4.2 and 6.1 of the construction agreement dated [Date], resulted in severe structural compromise, including significant foundational cracks and water ingress. These deficiencies have rendered the property uninhabitable and necessitated extensive remediation. The Plaintiff seeks compensatory damages exceeding [Amount] for repairs, alternative accommodation, and diminution in property value, along with punitive damages for the Defendant's willful disregard of contractual obligations and professional standards.

Correto! Quase. Resposta certa:
writing C2

As a doctor, write a formal medical complaint outlining a patient's symptoms, diagnosis, and the recommended course of treatment, emphasizing the severity and potential complications if left untreated. Use appropriate medical terminology.

Well written! Good try! Check the sample answer below.

Sample answer

Patient: [Patient Name], DOB: [Date of Birth] Date: [Date] Re: Formal Medical Complaint – Persistent Abdominal Pain and Dysphagia This complaint details the persistent and progressively worsening abdominal pain experienced by the aforementioned patient, accompanied by significant dysphagia and involuntary weight loss over the past three months. Clinical examination revealed epigastric tenderness and a palpable mass. Subsequent endoscopic evaluation and biopsy confirmed a diagnosis of advanced adenocarcinoma of the esophagus. The pathology indicates a highly aggressive tumor with potential metastatic spread. Immediate therapeutic intervention, commencing with neoadjuvant chemoradiation followed by surgical resection, is imperative. Delay in treatment carries a grave prognosis, significantly increasing the risk of distant metastases, esophageal obstruction, and cachexia. Close monitoring for complications, including fistula formation and perforation, is advised throughout the treatment regimen.

Correto! Quase. Resposta certa:
reading C2

What was the primary focus of the opposition leader's complaint?

Read this passage:

In a recent parliamentary debate, the opposition leader lodged a formal complaint against the government's fiscal policy, arguing that it disproportionately burdened lower-income households. The leader meticulously detailed how austerity measures, coupled with regressive taxation, exacerbated income inequality and stifled economic growth. He called for a thorough review of the economic strategy and proposed alternative approaches centered on social welfare programs and progressive taxation. The government, in response, dismissed the complaint as politically motivated, asserting that their policies were necessary for long-term economic stability and responsible fiscal management.

What was the primary focus of the opposition leader's complaint?

Correto! Quase. Resposta certa: The government's fiscal policy and its impact on income inequality.

The passage explicitly states that the opposition leader 'lodged a formal complaint against the government's fiscal policy, arguing that it disproportionately burdened lower-income households.'

Correto! Quase. Resposta certa: The government's fiscal policy and its impact on income inequality.

The passage explicitly states that the opposition leader 'lodged a formal complaint against the government's fiscal policy, arguing that it disproportionately burdened lower-income households.'

reading C2

What was the central theme of the art critic's complaint about the exhibition?

Read this passage:

A prominent art critic's scathing complaint against the latest exhibition at the national gallery sparked a heated debate within the art community. The critic lambasted the curator's selection as uninspired and derivative, accusing it of lacking artistic merit and failing to engage with contemporary themes. Furthermore, the critic asserted that the exhibition represented a missed opportunity to showcase emerging talent and challenge conventional artistic norms. Curators and artists alike responded, some defending the exhibition's artistic integrity, while others acknowledged the validity of certain points raised in the complaint, leading to a broader discussion about the role of institutions in shaping public taste.

What was the central theme of the art critic's complaint about the exhibition?

Correto! Quase. Resposta certa: The exhibition's lack of artistic merit and engagement with contemporary themes.

The passage clearly states that the critic 'lambasted the curator's selection as uninspired and derivative, accusing it of lacking artistic merit and failing to engage with contemporary themes.'

Correto! Quase. Resposta certa: The exhibition's lack of artistic merit and engagement with contemporary themes.

The passage clearly states that the critic 'lambasted the curator's selection as uninspired and derivative, accusing it of lacking artistic merit and failing to engage with contemporary themes.'

reading C2

What was the initial primary complaint that led the patient to seek medical attention?

Read this passage:

The patient presented with a primary complaint of intractable headache, exacerbated by visual disturbances and photosensitivity. Initial neurological examination revealed no focal deficits, but a subsequent MRI scan identified an intracranial mass. The neurosurgeon's preliminary assessment indicated a high-grade glioma, necessitating urgent surgical intervention. The patient's family, understandably distressed, expressed concerns regarding the prognosis and the potential for long-term neurological impairment, prompting a detailed discussion about the risks and benefits of the proposed treatment plan, as well as palliative care options.

What was the initial primary complaint that led the patient to seek medical attention?

Correto! Quase. Resposta certa: Intractable headache, visual disturbances, and photosensitivity.

The passage explicitly states, 'The patient presented with a primary complaint of intractable headache, exacerbated by visual disturbances and photosensitivity.'

Correto! Quase. Resposta certa: Intractable headache, visual disturbances, and photosensitivity.

The passage explicitly states, 'The patient presented with a primary complaint of intractable headache, exacerbated by visual disturbances and photosensitivity.'

/ 174 correct

Perfect score!

Foi útil?
Nenhum comentário ainda. Seja o primeiro a compartilhar suas ideias!