B2 Collocation رسمي

رضایت مشتری

rezayat-e moshtari

Customer satisfaction

المعنى

The degree to which customers are happy with a company's products or services.

🌍

خلفية ثقافية

In Iran, 'Rezayat-e Moshtari' is often linked to the concept of 'Halal' income. A merchant believes their money is only 'clean' if the customer is truly satisfied. In Afghan markets, satisfaction is often sealed with a verbal blessing or 'Du'a'. Tajik Persian (Cyrillic) uses 'розигии муштарӣ'. The concept remains central to the hospitality-driven culture. Persian tech entrepreneurs in the West often use 'Rezayat-e Moshtari' when translating 'Customer Success' strategies for their teams.

🎯

Use the Plural

In formal writing, use 'رضایت مشتریان' (plural) to sound more professional and inclusive.

⚠️

Don't say 'Happy'

Avoid saying 'مشتری خوشحال'. It sounds like the customer just won the lottery, not that they liked your service.

المعنى

The degree to which customers are happy with a company's products or services.

🎯

Use the Plural

In formal writing, use 'رضایت مشتریان' (plural) to sound more professional and inclusive.

⚠️

Don't say 'Happy'

Avoid saying 'مشتری خوشحال'. It sounds like the customer just won the lottery, not that they liked your service.

💬

The 'Halal' Connection

Mentioning 'Rezayat' in a small shop often implies you are satisfied with the price, which is a sign of respect to the seller.

اختبر نفسك

Fill in the blank with the correct form of the phrase.

هدف ما در این پروژه، جلب _______ است.

✓ صحيح! ✗ ليس تمامًا. الإجابة الصحيحة: رضایت مشتری

The standard Ezafe construction is 'Rezayat-e Moshtari'.

Which sentence is the most formal?

Choose the best option for a business report.

✓ صحيح! ✗ ليس تمامًا. الإجابة الصحيحة: ارتقای سطح رضایت مشتریان الزامی است.

This uses formal vocabulary like 'ارتقا' (improvement) and 'الزامی' (mandatory).

Complete the dialogue.

مدیر: چرا فروش ما کم شده؟ کارمند: چون به _______ توجه نکردیم.

✓ صحيح! ✗ ليس تمامًا. الإجابة الصحيحة: رضایت مشتری

In the context of sales decreasing, customer satisfaction is the most logical answer.

🎉 النتيجة: /3

وسائل تعلم بصرية

بنك التمارين

3 تمارين
Fill in the blank with the correct form of the phrase. Fill Blank A2

هدف ما در این پروژه، جلب _______ است.

✓ صحيح! ✗ ليس تمامًا. الإجابة الصحيحة: رضایت مشتری

The standard Ezafe construction is 'Rezayat-e Moshtari'.

Which sentence is the most formal? Choose B2

Choose the best option for a business report.

✓ صحيح! ✗ ليس تمامًا. الإجابة الصحيحة: ارتقای سطح رضایت مشتریان الزامی است.

This uses formal vocabulary like 'ارتقا' (improvement) and 'الزامی' (mandatory).

Complete the dialogue. dialogue_completion B1

مدیر: چرا فروش ما کم شده؟ کارمند: چون به _______ توجه نکردیم.

✓ صحيح! ✗ ليس تمامًا. الإجابة الصحيحة: رضایت مشتری

In the context of sales decreasing, customer satisfaction is the most logical answer.

🎉 النتيجة: /3

الأسئلة الشائعة

4 أسئلة

No, it's used for everything from a street food vendor to a global tech firm.

You say 'نظرسنجی رضایت مشتری' (Nazar-sanji-ye Rezayat-e Moshtari).

Usually, for doctors, we say 'رضایت بیمار' (Patient satisfaction).

The most common opposite is 'نارضایتی مشتری' (Customer dissatisfaction).

عبارات ذات صلة

🔗

خدمات مشتریان

builds on

Customer Service

🔗

وفاداری مشتری

builds on

Customer Loyalty

🔗

تجربه مشتری

similar

Customer Experience (CX)

🔗

حقوق مصرف‌کننده

specialized form

Consumer Rights

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