A1 Expression 正式

Ada yang bisa dibantu?

Can I help you?

意思

A standard offer of assistance, often in shops

🌍

文化背景

In Java, politeness is often measured by how much you avoid being direct. Using the passive 'dibantu' is a way to be 'halus' (refined). In busy Jakarta malls, this phrase is said quickly, sometimes shortened to just 'Bisa dibantu?', reflecting the fast-paced urban life. In Bali, this phrase is often the first thing a tourist hears. It is delivered with extreme warmth and often a smile. Indonesians are very active on social media. This phrase is the standard 'hook' for sellers on Instagram and TikTok Shop.

🎯

The 'Saya' Trick

If you want to sound extra professional, add 'saya' (I): 'Ada yang bisa saya bantu?'. It makes the offer feel more personal.

💬

Smile is Key

In Indonesia, this phrase is 50% words and 50% smile. Without the smile, it can sound a bit robotic.

意思

A standard offer of assistance, often in shops

🎯

The 'Saya' Trick

If you want to sound extra professional, add 'saya' (I): 'Ada yang bisa saya bantu?'. It makes the offer feel more personal.

💬

Smile is Key

In Indonesia, this phrase is 50% words and 50% smile. Without the smile, it can sound a bit robotic.

⚠️

Don't use with friends

Using this with friends makes you sound like you're at work. Use 'Mau dibantu?' instead.

自我测试

You are a shopkeeper. A customer walks in. What do you say?

Selamat siang, _______?

✓ 正确! ✗ 不太对。 正确答案: ada yang bisa dibantu

This is the standard, polite way to offer help in a shop.

Complete the phrase with the correct word.

Ada yang ____ dibantu?

✓ 正确! ✗ 不太对。 正确答案: bisa

'Bisa' means 'can', making the phrase 'Is there anything that CAN be helped?'

Match the phrase to the correct situation.

Phrase: 'Ada yang bisa dibantu?'

✓ 正确! ✗ 不太对。 正确答案: A customer looks confused in your store.

This phrase is specifically for offering assistance.

Complete the dialogue.

Staff: 'Selamat pagi, ada yang bisa dibantu?' Customer: 'Pagi, saya ____ mencari kemeja.'

✓ 正确! ✗ 不太对。 正确答案: sedang

'Sedang' indicates a continuous action (I am currently looking for...).

🎉 得分: /4

视觉学习工具

Where you will hear this

🛍️

Retail

  • Mall
  • Boutique
  • Supermarket
🏨

Hospitality

  • Hotel
  • Airport
  • Restaurant

练习题库

4 练习
You are a shopkeeper. A customer walks in. What do you say? Choose A1

Selamat siang, _______?

✓ 正确! ✗ 不太对。 正确答案: ada yang bisa dibantu

This is the standard, polite way to offer help in a shop.

Complete the phrase with the correct word. Fill Blank A1

Ada yang ____ dibantu?

✓ 正确! ✗ 不太对。 正确答案: bisa

'Bisa' means 'can', making the phrase 'Is there anything that CAN be helped?'

Match the phrase to the correct situation. situation_matching A1

Phrase: 'Ada yang bisa dibantu?'

✓ 正确! ✗ 不太对。 正确答案: A customer looks confused in your store.

This phrase is specifically for offering assistance.

Complete the dialogue. dialogue_completion A2

Staff: 'Selamat pagi, ada yang bisa dibantu?' Customer: 'Pagi, saya ____ mencari kemeja.'

✓ 正确! ✗ 不太对。 正确答案: sedang

'Sedang' indicates a continuous action (I am currently looking for...).

🎉 得分: /4

常见问题

4 个问题

Yes, in a small 'warung', the owner might just say 'Mau pesan apa?' (What do you want to order?) or 'Cari apa?' (What are you looking for?). 'Ada yang bisa dibantu?' is better for malls or offices.

It might sound a bit too 'business-like'. In that case, 'Kamu tidak apa-apa?' (Are you okay?) or 'Ada yang bisa saya lakukan?' (Is there anything I can do?) is better.

Indonesian uses the passive 'di-' to be more polite and less direct. It's a cultural preference for 'soft' language.

You can say: 'Tidak, terima kasih. Saya hanya lihat-lihat saja' (No, thank you. I'm just looking around).

相关表达

🔗

Boleh bantu?

similar

May I help?

🔗

Mau dibantu?

informal

Want to be helped?

🔗

Ada masalah?

contrast

Is there a problem?

🔗

Bisa tolong saya?

contrast

Can you help me?

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