Talking About Expected Results

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In this lesson, you'll learn how to talk about expected results through a quick conversation.

Let's look at the dialogue. Help desk. How can I help you? I'm having some trouble with my computer.

I'm sorry to hear that. What's the problem?

I can't seem to log in to my account. I see. Please click the reload icon at the top of the screen. You should be able to log in after reloading the page.

Thank you. That worked. But I have to admit, I always have trouble with this account. Is there a way to fix that? We are currently working on some updates to the system, so the situation should be improving soon. Glad to hear it. Thank you. You're welcome. Have a nice day.

Let's go over the dialogue again, more slowly this time.

help desk. How can I help you? I'm having some trouble with my computer.

I'm sorry to hear that. What's the problem?